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Account Manager

2 months ago

delhi, India EvolutionCo Digital | Customer Experience Design & Marketing Agency Full time
Key Responsibilities Duties :
* Client Management: Build and maintain strong, long-lasting client relationships. Act as the primary point of contact for key accounts, understanding their needs and ensuring satisfaction.
*Process Improvement: Define and implement processes to improve the efficiency and effectiveness of the social media team.
* Creative Quality: Monitor and manage the quality of creative outputs, ensuring they align with client objectives and brand guidelines.
* Account Growth: Develop and execute strategies to grow client accounts, expanding the scope of services and driving client success.
* Strategic Relationship Management: Develop and maintain strategic relationships with clients, positioning our companny as a trusted partner.
* Social Media KPIs: Have a clear understanding of social media KPIs and use them to measure the success of campaigns.
* Actively engage with clients as well as internal teams on a daily/weekly/monthly basis to align with tasks and overall direction ,seek inputs/feedback/approvals.
Reporting :
* Create monthly/weekly status and activity reports being sent to the client.
* Preparing monthly and quarterly reports of all activities executed by the team to submit.
* Competitor analysis. Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
* Planning prioritizing the team s work. Preparing daily task lists for all members of the
* team
Skills Required :
* Candidates with 3-4 years of work experience can apply
* Should have preferably been involved in Client Servicing, Strategy,and Execution - All
* three.
* Team management experience is mandatory.
* Proven demonstrable experience of being able to work under pressure and multi-task.
* Should be comfortable with handling pressure since the role demands it.