Quality Analyst

Job Title: Quality Analyst Experience: 35 Years Location: Okhla phase 1, New Delhi Department: Marketing Employment Type: Full-Time Role Overview; The Quality Analyst will be responsible for monitoring, auditing, and evaluating customer interactions (calls, emails, and other channels) to ensure compliance with quality standards and provide actionable...

Key Responsibilities• Monitor live and recorded calls, chats, or emails to evaluate agent performance.• Provide detailed feedback to agents on quality scores and areas of improvement.• Maintain and analyze QA reports to track performance trends.• Conduct quality audits and share regular MIS and dashboards with management.• Collaborate with team...

Looking for a QULAITY ANALYST AND ASSOCIATE QUALITY MANAGER for DELHI Airport projectCriteria : Quality AnalystYears of experience : 5 to 8 yearsSkills Required: Awareness or Certification of CMMI V 3.0 DEV & SVC, ITIL V4.0 are Mandatory, ISO 9K, and ISO 27K is good to haveCriteria : Associate Quality ManagerYears of experience : 10+ yearsSkills Required:...

Job Title: Quality AnalystExperience: 35 YearsLocation: Okhla phase 1, New DelhiDepartment: MarketingEmployment Type: Full-TimeRole Overview;The Quality Analyst will be responsible for monitoring, auditing, and evaluating customerinteractions (calls, emails, and other channels) to ensure compliance with quality standardsand provide actionable insights to...

The Quality Analyst role in International Banking Operations is essential for maintaining control, ensuring regulatory compliance, and driving process excellence across global transaction processing.Here is a comprehensive Job Description (JD) for an International Banking Operations Quality Analyst (QA).International Banking Operations Quality...

Key Responsibilities• Monitor live and recorded calls, chats, or emails to evaluate agent performance.• Provide detailed feedback to agents on quality scores and areas of improvement.• Maintain and analyze QA reports to track performance trends.• Conduct quality audits and share regular MIS and dashboards with management.• Collaborate with team...

Profile - Quality Analyst (International Process)Location - NoidaSalary - upto 6.5 LPAQualification - Any GraduateExperience - 2-4 Year Skills - Excellent Communications skills Contact us - Rahul Aryan (HR Whatsapp)

Required Spanish Quality Analyst @ USA Travel DomainExperience - Min 10 months to 5 years in quality Profile- Call AuditingSalary - as per company normsContact me Hr Alka

Experience: 2 - 6 YearsPreferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater NoidaEducation: Any Graduate - Any Specialization, PG - Any PG CourseOther Certification: For QA-English - No certification requiredNo of openings: 4Industry Type: BPORole: Quality AnalystShift: US ShiftsRole OverviewWe are seeking a full-time, on-site Quality Analyst...

Designation: Analyst/Senior Analyst Quality AssuranceJob Description:• Graduate in Finance or a related field.• 23 years of experience in Quality Review/Quality Assurance within US Commercial Mortgage or Business Banking processes.• Strong understanding of US Tax Returns, Loan Documents, and related financial documentation.• Conduct quality checks...