Quality Analyst

Experience: 2 - 6 YearsPreferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater NoidaEducation: Any Graduate - Any Specialization, PG - Any PG CourseOther Certification: For QA-English - No certification requiredNo of openings: 4Industry Type: BPORole: Quality AnalystShift: US ShiftsRole OverviewWe are seeking a full-time, on-site Quality Analyst...

Education: Any Graduate - Any Specialization, PG - Any PG CourseIndustry Type: BPORole: Quality Analyst Shift: US ShiftsDESIRED CANDIDATE PROFILE Should have strong oral & written communication in English language Ability to monitor calls and provide feedback with coaching advice Ability to provide clear guidance and direction to the associates for...

Role OverviewWe are seeking a full-time, on-site Quality Analyst to monitor calls.Key Responsibilities:Strong proficiency in both written and spoken English.Ability to monitor calls.Provide feedback and coaching to agents for performance improvement.Offer clear guidance to associates to enhance their performance.Ensure awareness of quality and agent behavior...

Looking for a QULAITY ANALYST AND ASSOCIATE QUALITY MANAGER for DELHI Airport projectCriteria : Quality AnalystYears of experience : 5 to 8 yearsSkills Required: Awareness or Certification of CMMI V 3.0 DEV & SVC, ITIL V4.0 are Mandatory, ISO 9K, and ISO 27K is good to haveCriteria : Associate Quality ManagerYears of experience : 10+ yearsSkills Required:...

Exp in Quality and Insurance(any exp in Insurance will do)Quality Auditing•Adaptable and flexible•Agility for quick learning •Ability - work well in a team shweta Required Candidate profileQuality Analyst, Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests.Exp -3.5 yrs -SMEFor AM - 9...

Quality Auditing•Adaptable and flexible•Agility for quick learning•Written and verbal communication•Collaboration and interpersonal skills•Ability to work well in a team shweta Required Candidate profileQuality Analyst, Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests.Exp -3.5...

JOB PROFILE Department : Retail SalesDesignation: Quality Analyst Reporting to: Zonal Head Reportees: Individual role Key Deliverables / Accountabilities ResponsibilitiesResponsible to map clients internally as per the assigned quality parameters.Responsible to analyze New Client Quality .Being a strong link between the Sales and the Dealing team to...

Description :Job Title : Senior Quality AnalystDepartment : Quality Assurance / TestingExperience : 8- 10 YearsQualification : BCA / B.Tech / MCA / M.TechAbout the Role : The Senior Quality Analyst will be responsible for designing and executing test strategies to ensure the accuracy, integrity, and performance of ETL processes and applications. The role...

Role: Quality Analyst / Quality LeadFor Analyst role - Min 3+ Years experience in Call Audits/ Chat AuditsFor Lead role - Min 9+ years exp in Call Audits/ Chat AuditsStrong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests.Shift: Rotational ShiftWFOLocation: NoidaBoth Side Cab...

We are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience.Role &...