Network Security Engineer

3 weeks ago

Ambli Road, India Rubik Infotech Pvt Ltd Full time

JOB DESCRIPTION: TECHNICAL SUPPORT ENGINEER

Position Overview:

We are seeking a proactive and technically sound Technical Support Engineer to join our IT security team. In this role, you will be responsible for providing high-level support for cybersecurity and infrastructure products, including firewalls, endpoint protection solutions, and NAS (Network Attached Storage) systems. You will serve as a trusted technical resource, assisting clients with troubleshooting, configuration, monitoring, and resolving issues to ensure optimal performance and security of their IT environments.

Candidate Requirement:

  • Excellent written and verbal communication.
  • Excellent time management and problem-solving skills.
  • Exceptional customer service skills.
  • Strong technical knowledge of networking systems.
  • Ability to diagnose hardware and troubleshoot technical issues.
  • Neat, well-groomed, and Presentable.
  • Intuitive and insightful, particularly regarding human behaviour.

Key Responsibilities:

  • Firewall & Network Security Support.
  • Endpoint Security Support.
  • NAS (Network Attached Storage) Support.
  • Customer Interaction & Ticket Handling.
  • Knowledge Building & Collaboration:
  • Reporting & Escalation.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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