
Network Security Engineer
2 weeks ago
JOB DESCRIPTION: TECHNICAL SUPPORT ENGINEER
Position Overview:
We are seeking a proactive and technically sound Technical Support Engineer to join our IT security team. In this role, you will be responsible for providing high-level support for cybersecurity and infrastructure products, including firewalls, endpoint protection solutions, and NAS (Network Attached Storage) systems. You will serve as a trusted technical resource, assisting clients with troubleshooting, configuration, monitoring, and resolving issues to ensure optimal performance and security of their IT environments.
Candidate Requirement:
- Excellent written and verbal communication.
- Excellent time management and problem-solving skills.
- Exceptional customer service skills.
- Strong technical knowledge of networking systems.
- Ability to diagnose hardware and troubleshoot technical issues.
- Neat, well-groomed, and Presentable.
- Intuitive and insightful, particularly regarding human behaviour.
Key Responsibilities:
- Firewall & Network Security Support.
- Endpoint Security Support.
- NAS (Network Attached Storage) Support.
- Customer Interaction & Ticket Handling.
- Knowledge Building & Collaboration:
- Reporting & Escalation.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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