BDM - Inside Sales

4 weeks ago

Delhi, Delhi, India SVS Techforge Private Limited Full time

Dear Candidate,

About SVS International:

Established in 1994, SVS International is a niche leader in IT Infrastructure, Electronic Security, and Surveillance solutions across India, offering a wide range of advanced technology services.

                                  Business Development Manager- Inside                                     About the Role:

 We are looking for a Business Development Manager – Inside Sales (Key Accounts & New Business Development) with 5+ years of experience in managing existing government & enterprise accounts , CRM operations , and lead generation for ITMS, Safe City, Surveillance, and Electronic Security Solutions & homeland security. The role involves relationship management, opportunity mining within key accounts, handling techno-commercial proposals, and driving new business opportunities.

Key Responsibilities:

Manage, nurture, and grow existing key accounts (PSUs, Government Departments, and Enterprise Clients) .

Handle end-to-end client relationship management , ensuring high customer satisfaction and retention.

Identify, initiate, and nurture new leads through inbound and outbound channels                                                           Collaborate with internal teams (Pre-sales, Technical, OEMs) for solution design, pricing, and documentation.

Prepare and deliver customized techno-commercial proposals , quotations, and BOMs as per client/project needs..                             Conduct client meetings (virtual & in-person), presentations.

Ensure proactive engagement with clients for repeat business, upselling, and cross-selling opportunities.

Continuously track market trends, competitor activities , and build intelligence for new business opportunities. Participate in relevant industry exhibitions, trade shows, and networking events.

Skills:

 5+ years of experience in Inside Sales, Key Account Management, and Business Development in IT Infrastructure, Surveillance, Electronic Security, or System Integration domains.

Experience in managing government clients, tender processes & handling techno-commercial documentation.

Strong expertise in CRM/ERP tools , lead nurturing processes, and pipeline management.

Excellent communication, client handling, and negotiation skills.

Good understanding of ITMS, Surveillance Systems, Control Room Infrastructure , and Electronic Security

High ownership, self-driven attitude with the ability to manage multiple clients & projects simultaneously.

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