Showroom Manager

3 weeks ago

Kerala, India Stories Homes Full time

Showroom Manager – Furniture & Home Décor Lifestyle Stores

Location:
Kerala (Trivandrum, Kochi, Calicut, Kannur)

Employment Type:
Full-Time

Seniority Level:
Mid–Senior Level

About Us

We are one of Kerala's fastest-growing furniture and lifestyle home décor brands, redefining how modern families imagine their living spaces. With showrooms across Kerala, we bring world-class furniture, furnishings, and home accessories curated for the diverse and design-conscious audience.

Role Overview

The Showroom Manager will be responsible for leading operations, sales, and customer experience at our lifestyle furniture showrooms. This role requires a dynamic leader with strong retail management skills, an eye for design and aesthetics, and the ability to build and inspire a high-performing sales team.

Key Responsibilities

Sales & Customer Experience

  • Drive showroom sales to achieve monthly and annual revenue targets.
  • Deliver exceptional customer service, ensuring personalized and consultative selling.
  • Address customer queries and resolve concerns related to product selection, delivery, and installation.
  • Build long-term customer relationships to encourage repeat business.

Showroom Operations

  • Oversee day-to-day showroom operations, ensuring a premium and welcoming environment.
  • Maintain cleanliness, organization, and visual appeal in line with brand standards.
  • Coordinate with logistics and warehouse teams for timely product delivery and inventory availability.

Team Leadership & Development

  • Recruit, train, and supervise showroom staff (sales executives, visual merchandisers, support staff).
  • Motivate the team to achieve sales KPIs and maintain service excellence.
  • Conduct regular performance reviews, coaching, and skill development sessions.

Visual Merchandising & Branding

  • Implement attractive product displays to highlight seasonal trends and promotions.
  • Ensure the showroom reflects the brand's style, elegance, and lifestyle identity.
  • Work closely with marketing teams for in-store campaigns and events.

Inventory & Reporting

  • Monitor stock levels and ensure optimal product mix in coordination with procurement.
  • Analyze sales performance, prepare MIS reports, and provide management insights.
  • Track customer preferences and market trends to recommend new product introductions.

Qualifications & Skills

  • Graduate/Postgraduate in Business, Retail, or related field.
  • Minimum
    5+ years of experience
    in retail/furniture/home décor showroom management.
  • Strong sales and leadership skills with proven ability to meet targets.
  • Excellent communication and interpersonal abilities.
  • Strong sense of design, aesthetics, and customer-centric approach.
  • Proficiency in MS Office, POS systems, and CRM tools preferred.

What We Offer

  • Attractive salary + performance-based incentives.
  • Opportunity to work with a fast-growing lifestyle brand.
  • Career growth across multiple branches in Kerala.
  • A creative, dynamic, and customer-focused work culture.

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