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Customer Service Specialist

2 months ago

delhi, India Indulgeo Essentials Full time
Manage large amounts of incoming phone calls/emails/ whatapp/instagram dos Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution Graduate
Work from Office UG freshers can also apply (Excellent ENGLISH communication) Immediate Joining
Job Types: Full-time, Fresher, Internship
Contract length: 2 months
Benefits:
Paid time off
Schedule:
Fixed shift
Morning shift
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Gurgaon - 122016, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Required)