Pre-Sales Manager

5 days ago

Pune, India Rapsys Technologies Pte Ltd. Full time

Position: Pre-Sales Manager Department: Real Estate Pre-Sales Employment Type: Full-Time Experience: 2–5 years Location: Pune (On-site) Role Summary We are seeking a dynamic and result-oriented Pre-Sales Manager to lead and manage the pre-sales function for real estate operations. The ideal candidate will be responsible for leading a team of pre-sales associates, driving high-quality lead generation, ensuring effective client engagement, and supporting the sales team to maximize conversions. This role requires strong leadership, process orientation, and excellent communication skills. Key Responsibilities Team Leadership & Management Lead, mentor, and motivate a team of pre-sales associates Set clear performance expectations and monitor productivity and quality Conduct regular training, coaching, and performance reviews Lead Generation & Qualification Develop and execute strategies to generate and qualify high-quality leads from online platforms, referrals, and marketing campaigns Ensure timely and effective follow-up on all incoming leads Client Engagement & Relationship Management Engage with prospective clients via calls and emails to understand their requirements, budget, and preferences Provide detailed information about projects, offers, and promotions Build trust and maintain strong relationships through consistent follow-ups CRM & Data Management Maintain accurate and up-to-date lead data in the CRM system Ensure data integrity, proper lead tagging, and streamlined processes Collaboration with Sales Team Coordinate closely with the sales team to ensure smooth lead handovers Provide necessary support to improve conversion rates and customer experience Site Visit Coordination Encourage and persuade prospects to schedule and attend project site visits Coordinate internally to ensure seamless site visit experiences Performance Monitoring & Reporting Track lead conversion ratios and team performance metrics Prepare and share regular MIS reports Analyze data and recommend process improvements Process Optimization Continuously improve pre-sales processes, scripts, and workflows Implement best practices to enhance efficiency and prospect experience Candidate Requirements Education Bachelor’s degree in Business Administration, Marketing, or a related field Experience 2–5 years of experience in pre-sales, sales support, or business development Prior experience in real estate or a related industry is preferred Experience in leading and managing a pre-sales team Skills & Competencies Strong verbal and written communication skills Fluency in English, Hindi, and Marathi (mandatory) Proficiency in CRM tools, Microsoft Office Suite, and data analysis Target-driven mindset with the ability to meet and exceed KPIs High attention to detail and process adherence Strong leadership and people management skills

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