Service Coordinator
3 days ago
Job Description Location : Sydney CBD Salary Package : $60k - $75k + Super Role Highlights : If you’ve worked in Facilities Management, Property, or any Service-based industry in a customer facing role, and you thrive when things get busy - this role could be just for you Role Overview I’m partnering with a Facilities Management business supporting some of Australia’s most recognised commercial clients. They’re growing and looking for 2 x Service Schedulers. You’ll manage end-to-end scheduling for planned maintenance and reactive jobs, acting as the link between clients, trades, and internal teams. This hands-on role is fast-paced, detail-driven, and customer-focused. It’s ideal for someone calm under pressure, enjoys problem-solving, and takes pride in keeping operations running smoothly. A great opportunity if you’re considering a rewarding career in FM. Responsibilities Manage end-to-end work orders for planned and reactive maintenance Coordinate access and scheduling with clients and trades Update job notes, portals, and internal systems daily Follow up on overdue jobs and ensure SLAs are met Raise purchase orders for contractors and materials Communicate with trades, clients, and managers to resolve issues quickly Provide high-level customer service and keep all stakeholders informed Candidate Profile You could be in Scheduling, Service Coordination, FM Admin, or another customer-facing role juggling multiple priorities. What matters most is your attitude: you care about doing things right, solving problems, and helping people efficiently. You’ll bring: Experience scheduling trades or technicians Confidence managing multiple stakeholders Strong systems and data entry skills (SimPRO ideal) Excellent communication and follow-up A proactive, team-oriented mindset Ideally, you have 1–2 years’ experience in a similar role. Culture & Benefits You’ll be joining a collaborative, high performing team with great energy, who genuinely enjoy what they do. It’s constantly busy, but supportive, everyone looks out for one another and gets stuck in to get the job done. It’s not corporate or rigid. It’s real, collaborative, and fast-moving. Join a growing, innovative facilities services business with national reach Newly created role due to growth Fantastic culture and leadership team Permanent full-time role. Monday to Friday, 8am - 4pm Modern offices in Alexandria Salary: $60k–$75k + Super Real opportunity to step up, build a career, and make this role your own Ongoing support, training and career progression available If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is CD65031. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.
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