Windows, End User Computing

6 days ago


Pune, India Tata Consultancy Services Full time

Location- Chennai/Kolkata/Pune Experience- 6-10years Required Technical Skill Set-Windows, Remote Desktop Support, SCCM, Application Packaging, Mobile devices managment Desired Competencies (Technical/Behavioral Competency) Must-Have Remote Desktop Management: Should be able to assist user on day-to-day application issues with good communication & troubleshooting skills on different OS platform. Application Deployment: Experience on Application Deployment & Troubleshooting with any Deployment tool. (SCCM, Altiris,Marimba etc.) Printer Management: Understanding about Printer troubleshooting. Antivirus Management: Associate must have knowledge on Antivirus policies, remediation. Vendor Management etc. VPN Administration: Expecting Good understanding of VPN concept & troubleshooting Understanding on Patching Concept & Deployment tools: Experience about patch management & patching concept. Good if have knowledge on Deployment tools too Experience on vulnerabilities and troubleshooting for fix. Good Troubleshooting Skills: Should be able to manage to think on different way to resolve issues independently. Logical Thinker & Team Player: Good Team player to drive team activities & tasks. Good-to-Have MAC and Ipad Scripting Knowledge : Powershell Scripts, Vbscripts,Batch Script understanding SN Role descriptions / Expectations from the Role 1 Associate should be able to work on different application issues with Good Troubleshooting Skills. 2 Should be ready to work on new technologies & tools without any tool specific restrictions/boundaries. 3 Team player and ready to manage shared account model with 24*7 support (managing multiple accounts)



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