Customer Service Representative
17 hours ago
Company Overview Elite Manpower & Training Academy (EMTA) is a distinguished company managed by seasoned banking professionals, specializing in the BFSI sector to provide trained manpower for operations and sales. With its headquarters in Indore, EMTA is renowned for its top-notch consulting talent and comprehensive training programs, helping individuals enhance their career prospects with industry-relevant skills and certifications. The company prides itself on its ability to deliver skilled professionals tailored to meet client demands. Job Overview Elite Manpower & Training Academy is seeking a dedicated Customer Service Representative for a full-time position at our Indore office. This junior-level role demands at least one year of experience, providing a unique opportunity to enhance your customer support capabilities within a dynamic environment specialized in the BFSI sector. Leveraging your skills, you will be essential in delivering exceptional service to our clients while collaborating closely with other team members. Qualifications and Skills Communication (Mandatory skill): Excellent verbal and written communication abilities are essential to articulate solutions effectively to clients. Customer Support (Mandatory skill): Proficiency in managing client queries and providing exemplary assistance to resolve their issues. Active Listening (Mandatory skill): Ability to listen attentively to client needs is crucial for understanding their concerns and responding appropriately. Conflict Resolution: Skilled in mediating disputes and providing solutions that ensure customer satisfaction and maintain positive relationships. Problem Solving: Demonstrated ability to identify issues promptly and develop efficient solutions to enhance customer experiences. Multitasking: Capability to handle multiple client interactions seamlessly, while maintaining quality and attention to detail in service delivery. Empathy: Apt in showing understanding and compassion towards clients, aiding in building trust and loyalty for the organization. Time Management: Efficient in managing workload to prioritize tasks and provide timely assistance to customer inquiries. Roles and Responsibilities Respond promptly to customer inquiries via various communication channels, ensuring the resolution of queries and concerns. Develop a comprehensive understanding of company products and services to provide accurate information to clients. Maintain and update customer records accurately during and after interactions for seamless service delivery. Collaborate with team members to resolve complex customer issues and enhance service processes. Identify patterns in customer feedback and report findings to management to aid in product/service improvements. Participate in regular training sessions to stay updated with industry trends and improve customer service skills. Ensure customer satisfaction through empathetic communication and prompt problem resolution. Contribute to a positive team atmosphere by sharing knowledge, supporting colleagues, and celebrating group achievements.
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Customer Service Representative
9 hours ago
Indore, India Balj Services Private Limited Full timeProfile - Customer Support Representative Job Location - Indore, Madhya Pradesh Domestic/International Campaign Min. Qualification - 12th pass 12th passed/UG/Graduate are eligible Excellent communication (L5 comms. needed)+ Excellent written Work From Office 5.5 days of working Roles & Responsibilities: - Responding promptly to customer inquiries. -...
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Customer Service Representative
17 hours ago
Indore, India Unitask Full timeJob Summary The Customer Care Representative is responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, empathy, and the ability to handle a variety of customer concerns in a professional manner. Key...
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Customer Service Representative
3 weeks ago
Indore, India The HIRD Full timeHi Applicants Hope you are doing well ! Job Title: Domestic and International Customer Support Representative Experience: fresher/experience both can apply Salary: upto 5 LPA Qualification: HSC/Graduate both can apply Notice Period: Immediate to 15 days Location : Indore Job Summary: Provide excellent support to both domestic and international customers...
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Customer Service Representative
3 weeks ago
Indore, India The HIRD Full timeHi Applicants Hope you are doing well ! Job Title: Domestic and International Customer Support Representative Experience: fresher/experience both can apply Salary: upto 5 LPA Qualification: HSC/Graduate both can apply Notice Period: Immediate to 15 days Location : Indore Job Summary: Provide excellent support to both domestic and international customers...
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Customer Service Representative
2 days ago
Indore, India Joylamp & Co. Full timeJoyLamp & Co is an International BPO based startup in Indore. It was founded in 2021 with a vision to build an organization with versatile nature towards business opportunities. We deal in a number of processes such as Customer Support, Data Entry and Sales. **Job Requirements -** - Should have at least 1+ years of experience as a Sales Associate or...
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Customer Service Representative
1 week ago
Indore, Madhya Pradesh, India Sumeru Inc Full time ₹ 3,60,000 per year*Job Title:* Customer Service Representative (Back Office Process)*Job Description:*We're hiring for a Back Office Process role in a BPO setting If you have excellent customer service skills and enjoy working in a dynamic environment, this could be the perfect opportunity for you.*Key Requirements:*6 months of experience in customer service (BPO background...
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Customer Service Representative
1 week ago
Indore, Madhya Pradesh, India Unitask Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob SummaryThe Customer Care Representative is responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, empathy, and the ability to handle a variety of customer concerns in a professional manner.Key...
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Customer Service Representative
1 week ago
Indore, India Biorev Studios | 3D Rendering Studio Full timeCustomer Service Representative (Outbound Calling) – HVAC Process | Work From Home Location:Mohali (Remote – Work From Home) Shift:US Shift (6:30 PM – 4:30 AM IST) Working Days:6 Days (Including Saturdays) Compensation:₹20,000/month (Fixed) + ₹500 per successful appointment (Fixed pay structure – non-negotiable)About the Role We’re hiring...
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Customer Service Representative
1 week ago
Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany OverviewElite Manpower & Training Academy (EMTA) is a distinguished company managed by seasoned banking professionals, specializing in the BFSI sector to provide trained manpower for operations and sales. With its headquarters in Indore, EMTA is renowned for its top-notch consulting talent and comprehensive training programs, helping individuals...
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Customer Service Representative
2 weeks ago
Indore, Madhya Pradesh, India Hiringepics Training & Placement Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...
