Receptionist/Administrator

2 days ago

Dadar West, India hermoso salon unisex academia Full time

Location: Hermoso Salon
Position: Full-time / Part-time (as applicable)

About Us

Hermoso Salon is a premium beauty destination committed to delivering exceptional customer service and high-quality treatments. We pride ourselves on creating a welcoming and professional environment for every client who walks through our doors.

Role Overview

We are looking for a professional, friendly, and highly organized Receptionist/Administrator to be the face of our salon. This role is key in ensuring smooth daily operations, managing appointments, and providing outstanding customer service to our clients.

Key Responsibilities

  • Greet clients warmly and ensure a positive first impression.
  • Manage phone calls, emails, and client inquiries promptly and professionally.
  • Schedule and confirm client appointments using the salon's booking system.
  • Maintain a clean, welcoming, and organized reception area.
  • Process payments accurately (cash, card, or online).
  • Assist with administrative tasks such as maintaining client records, inventory logs, and reports.
  • Coordinate with stylists and staff to ensure smooth daily operations.
  • Handle client feedback and resolve minor issues with professionalism.
  • Support salon marketing activities (social media posts, promotions, client reminders).

Requirements

  • Previous experience as a receptionist, front desk staff, or administrator (preferably in a salon, spa, or hospitality environment).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in computer systems and booking software (training provided if needed).
  • Professional appearance and a customer-first attitude.
  • Ability to remain calm and approachable under pressure.
  • Must require knowledge of CRM software for Billings

Job Types: Full-time, Permanent

Pay: ₹30, ₹35,339.67 per month

Experience:

  • 10 key typing: 4 years (Required)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

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