
Receptionist/Administrator
3 weeks ago
Location: Hermoso Salon
Position: Full-time / Part-time (as applicable)
About Us
Hermoso Salon is a premium beauty destination committed to delivering exceptional customer service and high-quality treatments. We pride ourselves on creating a welcoming and professional environment for every client who walks through our doors.
Role Overview
We are looking for a professional, friendly, and highly organized Receptionist/Administrator to be the face of our salon. This role is key in ensuring smooth daily operations, managing appointments, and providing outstanding customer service to our clients.
Key Responsibilities
- Greet clients warmly and ensure a positive first impression.
- Manage phone calls, emails, and client inquiries promptly and professionally.
- Schedule and confirm client appointments using the salon's booking system.
- Maintain a clean, welcoming, and organized reception area.
- Process payments accurately (cash, card, or online).
- Assist with administrative tasks such as maintaining client records, inventory logs, and reports.
- Coordinate with stylists and staff to ensure smooth daily operations.
- Handle client feedback and resolve minor issues with professionalism.
- Support salon marketing activities (social media posts, promotions, client reminders).
Requirements
- Previous experience as a receptionist, front desk staff, or administrator (preferably in a salon, spa, or hospitality environment).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in computer systems and booking software (training provided if needed).
- Professional appearance and a customer-first attitude.
- Ability to remain calm and approachable under pressure.
- Must require knowledge of CRM software for Billings
Job Types: Full-time, Permanent
Pay: ₹30, ₹35,339.67 per month
Experience:
- 10 key typing: 4 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
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