Senior Executive

2 weeks ago

Surat, India SMART4TALENT Full time

Join our Global Presales CORD (Customer Outreach & Relationship Development) Team to be the first touchpoint for our international clients.

This role is pivotal in building meaningful overseas relationships, managing outreach, and ensuring a smooth pre-sales experience from introduction to onboarding.

Key Responsibilities
Conduct outbound communication to initiate and build client relationships across US/EU regions.

Understand client needs and coordinate with internal teams for tailored solutions.

Manage pre-sales activities: requirement gathering, product introductions, sampling, and onboarding.

Maintain accurate CRM records and ensure timely follow-ups.

Act as a bridge between clients and internal departments for seamless communication.

Who Should Apply

Education: Graduate in Commerce, Arts, Business Administration or similar; postgraduates welcome.

Experience: 13 years in international client engagement, presales, or business development.

Freshers with strong English skills are encouraged.

Language: Fluent English with a neutral accent.

Attributes: Proactive, Composed, and Client-focused with Strong communication skills.

Skills & Requirements

Excellent spoken and written English

Strong interpersonal and cross-cultural communication

Organized, self-driven, and detail-oriented

CRM and MS Office proficiency

Comfortable working night shifts (aligned with US/EU hours)

Additional Information

6 days WHO.

Location: Surat, Gujarat

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