
Desktop Support Engineer
1 day ago
We're Hiring at OneNetwork
Join our team and grow your career with us We are currently looking for passionate and talented individuals to fill the following position:
Desktop support engineer
Qualifications & Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 1–2 years of proven experience in desktop support, IT helpdesk, or technical support roles.
- Strong knowledge of Windows OS (Windows 10/11) and Microsoft Office applications,.
- Basic understanding of Active Directory, user account management, and group policies.
- Familiarity with hardware troubleshooting (desktops, laptops, printers, peripherals).
- Experience with antivirus, patch management, and basic networking (LAN/Wi-Fi, IP configuration).
- Good understanding of remote support tools and ticketing systems.
- Strong problem-solving and analytical skills with the ability to work under pressure.
- Excellent communication and customer service skills.
- Relevant certifications (e.g., CompTIA A+, Microsoft MCSA/MDA, ITIL Foundation) will be an added advantage.
Responsibilities
- Provide desktop support for hardware, software, and network issues.
- Install, configure, and update operating systems and applications.
- Maintain system performance, security, and backups.
- Support user account management and IT assets.
- Document issues/resolutions and assist with IT projects.
- Collaborate with teams to ensure smooth IT operations.
If you or someone you know fits these roles, please share your CV with us
Send your applications to:
We look forward to welcoming you to our team
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