Platform Operation Team Lead
1 month ago
In this position, you’ll join our Platform Operations team who supports ’s cyber security solution that helps organizations manage information security risks across social media and open source Internet. Your work will directly impact the success of ZeroFox customers, partners, and pre-sales pilots, affecting the growth of our risk management platform and its core services. This important role will have a direct impact on protecting against social media and internet based threats. It will give you valuable experience in the growing cyber security field. This position offers high growth potential and the opportunity to work cross-functionally with various teams throughout the organization.Role and responsibilities
Fulfill a high volume of Disruption requestsInterpret, understand and act upon rules and proceduresUpdate internal stakeholders on tasking progressMonitor and perform trend analysis; manage the team based on metric-driven outcomesTrack success metrics and Key Performance IndicatorsParticipate in coaching and training the team members based on the QC findingsIdentify analysts' training needs and improve operational performanceAssist Operations Team Leaders in improving performanceResearch, develop, and maintain run books for incident remediationSupport development and implementation of processes to drive efficiencyAssist in the development and maintenance of the teams Learning Management System
Required qualifications and skills
Previous experience and / or relevant coursework in cyber securityPrevious experience working in a management or team lead capacity, typically obtained in 1+ yearsComputer and social media savvyExceptional attention to detail and thoroughnessAbility to learn quickly; can grasp technical terms and concepts quicklyAvailability and willingness to work an alternative work schedule as needed, including partial weekendsFluency (written and spoken) in the English languageProficient verbal and written communication skills; able to present complex concepts in a clear, concise manner.Trustworthiness, reliability and high self-motivationInterest in research and customer supportSelf-starting; when you find a problem, you alert the team, and fix it…you don’t wait for the next taskA track history of producing solid work while meeting aggressive deadlines
Desired qualifications and skills
Knowledge of working on alerts / SOC environmentExperience working with ZenDeskExposure to Social media and Domain takedownsPrevious experience in analyzing and removing malicious domains, IP abuses, fraud, and / or brand protectionExperience administering LMS applications
Benefits
Competitive compensationCommunity-driven culture with employee eventsGenerous time offBest-in-class benefitsFun, modern workspaceRespectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
-
Platform Operation Team Lead
1 month ago
Bengaluru, India ZeroFOX Full timeOPPORTUNITY OVERVIEW In this position, you’ll join our Platform Operations team who supports ’s cyber security solution that helps organizations manage information security risks across social media and open source Internet. Your work will directly impact the success of ZeroFox customers, partners, and pre-sales pilots, affecting the growth of our...
-
Platform Operation Team Lead
2 weeks ago
Bengaluru, India ZeroFOX Full timeOPPORTUNITY OVERVIEW In this position, you’ll join our Platform Operations team who supports ’s cyber security solution that helps organizations manage information security risks across social media and open source Internet. Your work will directly impact the success of ZeroFox customers, partners, and pre-sales pilots, affecting the growth of our...
-
Operations Team Lead
2 months ago
Bengaluru, India IGT Solutions Full timeOverview:IGT Solutions is seeking an Team Lead Operations (BPO) to oversee and manage the company's CX operations . The ideal candidate will bring a wealth of experience in Travel Domain operations, a strategic mindset, and a strong track record of achieving operational goals.Responsibilities:As an Lead- BPO Operations, you will be responsible for overseeing...
-
Operations Team Lead
1 week ago
Bengaluru, India IGT Solutions Full timeOverview:IGT Solutions is seeking an Team Lead Operations (BPO) to oversee and manage the company's CX operations . The ideal candidate will bring a wealth of experience in Travel Domain operations, a strategic mindset, and a strong track record of achieving operational goals.Responsibilities:As an Lead- BPO Operations, you will be responsible for overseeing...
-
Data Platform Operations Lead
2 months ago
Bengaluru, India Vimerse InfoTech India Pvt Ltd Full timeData Platform Operations Lead (Night Shift) Python Automation Developer Responsibilities for this role:- Provide monitoring, support, and maintenance of Cloud Data Engineering Platform.- Supports global 24x7 operations team in technical support for business operations by proactive. - Overseeing, researching, and resolving production issues in automation...
-
Data Platform Operations Lead
1 week ago
Bengaluru, India Vimerse InfoTech India Pvt Ltd Full timeData Platform Operations Lead (Night Shift) Python Automation Developer Responsibilities for this role:- Provide monitoring, support, and maintenance of Cloud Data Engineering Platform.- Supports global 24x7 operations team in technical support for business operations by proactive. - Overseeing, researching, and resolving production issues in automation...
-
Team Lead
4 weeks ago
Bengaluru, India Tech Mahindra Full timeTech Mahindra is hiring for Lead Presales with 12+yrs of experience who can join us in short notice for our Bengaluru team. Presales lead, collaboration services - Power Platform, SharePoint , Viva Own and support end to end presales and bid lifecycle from prospecting, qualification, fitment sizing , quote and response for Power Platform, SharePoint and...
-
HR Operations Team Lead
3 weeks ago
Bengaluru, India HubSpot, Inc Full timeIn this role , you’ll get to: Lead the APAC and EMEA HR Ops teams (6 employees) providing guidance and support to ensure smooth day-to-day operational excellence and seamless HR support. Lead the delivery, effectiveness, and continuous evolution of core HR processes and policies in scope, such as policy management, compliance training, etc., while...
-
Platform Specialist Team Lead
2 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeResponsibilities Analyze large volumes of data for customer-related risksCreate risk notification and alert packages for customersInterface with customers to provide analysis reports and detailsSupport and respond to customer requests for further information and analysisResponsible for communications with the customers including: phone, video, email, and...
-
Platform Specialist Team Lead
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeResponsibilities Analyze large volumes of data for customer-related risksCreate risk notification and alert packages for customersInterface with customers to provide analysis reports and detailsSupport and respond to customer requests for further information and analysisResponsible for communications with the customers including: phone, video, email, and...
-
HR Operations Team Lead
2 weeks ago
Bengaluru, Karnataka, India ABB Full timeHR Operations Team Lead - ELCTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Team Lead
2 months ago
Bengaluru, Karnataka, India Allstate Insurance Company Full timeProperty Estimate Team Lead: Job Description Job Summary:This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation...
-
Operations Team Lead
1 month ago
Bengaluru, India Voya India Full timeRetirement Service - Team LeaderExp : 8+yrsLocation : BangaloreRoles and Responsibilities➢ Responsible for leading operations team➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process➢ Interact directly with the stake holders to deliver business requirements and overall healthy process...
-
Team Lead
2 weeks ago
Bengaluru, India o9 Solutions, Inc. Full timeBe part of something revolutionary. We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better,...
-
Operations Team Lead
4 weeks ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrs Location : Bangalore Roles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy...
-
Operations Team Lead
4 weeks ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrsLocation : BangaloreRoles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy process...
-
Operations Team Lead
4 weeks ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrsLocation : BangaloreRoles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy process...
-
Operations Team Lead
1 week ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrsLocation : BangaloreRoles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy process...
-
Operations Team Lead
1 week ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrs Location : Bangalore Roles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy...
-
Operations Team Lead
2 weeks ago
Bengaluru, India Voya India Full timeRetirement Service - Team Leader Exp : 8+yrsLocation : BangaloreRoles and Responsibilities ➢ Responsible for leading operations team ➢ Works with internal and onshore teams closely to ensure a reliable and operationally effective flow of process ➢ Interact directly with the stake holders to deliver business requirements and overall healthy process...