Quality Assurance Analyst

Business Unit: STChealth is a company focused on vaccine intelligence and immunization data management — it connects public and private healthcare sources to deliver real-time immunization information.  Their platform is used by thousands of locations, and they emphasize data integrity, real-time analytics, and enabling better decision-making in public health. Headquarters: Phoenix, Arizona (US).  Job Summary: As a Quality Assurance Analyst, you will play a key role in validating the functionality, performance, and usability of our software products. You will work closely with developers, product managers, and business stakeholders to understand requirements, define test strategies, and execute test plans. Your work will help ensure that high-quality, mission-critical healthcare applications are delivered efficiently and with confidence. In this role, you will contribute to manual testing efforts and continuously drive quality throughout the software development lifecycle. You will also serve as a knowledgeable advocate for end-users, actively participating in Agile ceremonies and collaborating with cross-functional teams. What You Will Do * Develop, execute, and maintain comprehensive test plans, test cases, test scripts, and related documentation to expand test coverage. * Perform various types of testing including functional, regression, integration, exploratory, and smoke testing. * Inspect, analyze, and decompose business and functional requirements to ensure clarity, consistency, and testability. * Collaborate with developers and product managers to clarify acceptance criteria and identify edge cases early in the development cycle. * Monitor and track the resolution of defects, coordinating with engineers to diagnose, report, and resolve issues efficiently. * Write and manage test data and configurations across different test environments. * Provide product demonstrations and internal training as needed to support release cycles or new features. * Actively participate in Agile Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, demos, and retrospectives. * Continuously improve QA processes, methodologies, and tools based on best practices and lessons learned. * Maintain a deep understanding of product architecture, integrations, and real-world use cases to validate application behavior in production-like conditions. * Serve as a champion for product quality, end-user experience, and continuous improvement throughout the organization. incident response improvements.   Work Mode: Remote Shift Timings: 07:00pm to 04:00am IST Location: Mumbai - Remote What We Are Looking For: * 4–6 years of experience in software quality assurance, preferably in a SaaS, healthcare, or enterprise software environment- Manual Testing – Automation and API Testing not required but good to have. * Proficiency with test case management tools (e.g., Zephyr, TestRail). * Hands-on experience using issue tracking systems (e.g., JIRA, Bugzilla). * Working knowledge of databases such as Oracle or Microsoft SQL Server, including writing SQL queries and procedures. * Understanding of web services testing in SOA or microservices environments. * Exposure to version control tools (e.g., Bitbucket, Git). * Experience testing within a CI/CD pipeline and Agile DevOps workflows. * Knowledge of data privacy frameworks (HIPAA, HITRUST, GDPR) and ITIL-based change/incident management What Would Make You Stand Out: * Relevant QA certifications (e.g., ISTQB, CSTE) are a plus * Exposure to public health systems or working in highly regulated industries is a strong plus. Soft Skills/ Behavioral Skills: 1. Excellent Communication Skills (Written & Verbal) 2. Working Independently. 3. Critical Thinking Benefits: * Annual Public Holidays as applicable * 30 days total leave per calendar year * Mediclaim policy * Lifestyle Rewards Program * Group Term Life Insurance * Gratuity * ...and more