Senior ServiceNow Engineer with AI
2 days ago
We are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to deliver secure, scalable, and production-ready intelligent workflows that transform IT and business operations.Key Responsibilities- Develop and enhance Generative AI capabilities within ServiceNow to optimize ITSM workflows, Virtual Agent experiences, and enterprise automation.- Build AI-driven automations for Incident, Problem, Change, Request, and Knowledge processes using ServiceNow capabilities.- Design and implement RAG (Retrieval-Augmented Generation) solutions for contextual and accurate response generation across ServiceNow applications.- Integrate LLM features through Flow Designer, Virtual Agent Designer, and custom backend components.- Automate workflows and integrations via ServiceNow REST APIs, IntegrationHub, and MID Server as needed.- Collaborate with business and platform stakeholders to identify AI transformation opportunities and deliver measurable outcomes.- Deploy, monitor, and optimize AI workloads across ServiceNow and OCI, ensuring high performance, compliance, and cost efficiency.- Partner with data science and architecture teams to ensure robust, production-grade AI delivery and lifecycle management.- Stay current with advancements in ServiceNow AI, LLM technologies, and agent orchestration frameworks to continuously evolve the platform.Qualifications & Experience- Education: Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.- Experience: 4–8 years in AI/ML engineering, with at least 2–3 years in Generative AI or Agentic AI solution development.- Proven hands-on experience with ServiceNow AI capabilities — including Virtual Agent, GenAI-powered assistance, and intelligent workflows.- Expert proficiency in Python, with experience using PyTorch or TensorFlow for model development and integration.- Strong foundation in NLP, LLM prompting, fine-tuning, and transformer-based model architectures.- Demonstrated ability to integrate AI solutions within ServiceNow using Flow Designer, IntegrationHub, and REST APIs.- Experience deploying and optimizing AI workloads on OCI and ServiceNow; exposure to AWS, Azure, or GCP is a plus.- Practical knowledge of RAG pipelines and vector databases for semantic retrieval.- Working understanding of ITSM processes and AI-driven automation across core modules (Incident, Problem, Change).- Familiarity with MLOps/LLMOps practices, including model governance, monitoring, and responsible AI frameworks.
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Senior ServiceNow Engineer with AI
3 days ago
Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Senior ServiceNow Engineer with AI
2 days ago
New Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Delhi, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Senior ServiceNow Developer – AI
4 weeks ago
Delhi, India apricot jam Full timeAbout UsWe are Apricot Jam, a global professional services company delivering outsourcing, consulting, and technology solutions. With 90%+ client retention and the trust of Fortune 500 companies across North America, Europe, and Asia, we specialize in building high-performing ServiceNow teams that deliver measurable outcomes.Our mission is simple: put people...
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Senior ServiceNow Developer – CSM
2 weeks ago
New Delhi, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI SpecialistLocation: Offshore (Preferred: Bangalore / Hyderabad)Payroll: TecezeClient: Publicis ResourcesContract Duration: 6 Months (Extendable)Availability: Immediate Joiners PreferredAbout the RoleWe are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and...
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ServiceNow AI Developer
3 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.- Role: ServiceNow AI Developer - Location: Hyderabad - Experience: 5 to 10 Years - Job Type: Full Time EmploymentWhat You'll Do:- ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation...
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ServiceNow AI Developer
3 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.Role: ServiceNow AI Developer Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation of...
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ServiceNow AI Developer
1 week ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking for ServiceNow AI Developer with hands on experience servicenow, ITSM, Prompt engineering, generative AI.Role: ServiceNow AI Developer Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow Mobile Developer, Extensive hands-on experience in configuration and implementation of...
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Senior ServiceNow Developer – CSM
2 weeks ago
New Delhi, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location:Offshore (Preferred: Bangalore / Hyderabad) Payroll:Teceze Client:Publicis Resources Contract Duration:6 Months (Extendable) Availability:Immediate Joiners Preferred About the Role We are seeking an experiencedSenior ServiceNow Developerspecializing inCustomer Service Management...
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ServiceNow Architect
4 weeks ago
New Delhi, India Brillio Full timeSenior Architect We are seeking a highly experienced ServiceNow Senior Architect with a strong background in AI/ML technologies to lead the design, architecture, and implementation of ServiceNow solutions integrated with AI-driven capabilities. You will drive strategic initiatives to enhance automation, predictive analytics, virtual agents, and intelligent...
