Salesforce Consultant

2 weeks ago

new delhi, India Crowe Full time

Description

:

As a Salesforce Consultant with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with project teams to understand client needs, build custom solutions, deliver & implement innovative real-world solutions, using Salesforce best practices and our highest standards.


Key Responsibilities Include

Demonstrable expertise as a Salesforce Consultant and have the technical aptitude required to understand data models, solutions, system integrations and implement such through the configuration of the Salesforce platform

Proficiency in all aspects of Salesforce automation, including Flows

Work at discretion of a Solution Architect or Engagement Lead for project implementation & architectural design by delivering on workstreams as identified & assigned

Desire to learn and eager to extend your Salesforce prowess. Most importantly you love to share your knowledge with others

High level of initiative, drive and ownership with a focus on achieving quality outcomes

Ability to analyze complex client objectives and processes to create technical and training documentation including delivering client demos & end user training for clientele, as needed 

Participate in QA of all completed work, as needed 

Assume joint responsibility for the success of the project end-to-end with project manager & delivery team members

Experience & Requirements
Our ideal candidate will possess the following skills

Marketing Cloud experience mandate

Multiple Salesforce certifications & a minimum of 3+ years of experience configuring Salesforce in full life-cycle CRM engagements across various industries & clouds

Configuration expertise in one or more of the following required: Salesforce Sales Cloud, Service Cloud or Marketing Cloud.

Special consideration given to those with deep experience in one or more of the following:

Marketing cloud

FSL

Conga Suite, specifically CLM

DocuSign Suite

nCinco

Fusion Risk Management

Government Cloud

Education Cloud

Health Cloud

Commerce Cloud

Excellent communication, documentation and presentation skills, structured problem-solving skills and a strong results-driven approach

A team player who builds relationships based on trust and can work cooperatively

In possession of a growth mindset with the ability to work - and thrive - in a fast-paced, high-growth, innovative environment

Follow and maintain best practices for working with data and overall company policies and procedures

Flexible and able to apply expertise appropriately in a variety of settings

Exceptional client service skills: active listening and able to provide clarity and solve the right problems

Ability to keep and log time on daily basis for client and project reporting needs

Work Timings: 2 PM-11 PM IST

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper

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