Salesforce Consultant

3 weeks ago


Delhi, India EmpHire Full time
Job DescriptionSalesforce Administrator

Our client is a forward thinking firm dedicated to providing cutting-edge solutions. Leveraging the power of technology, we are committed to delivering exceptional services to our clients. We are currently seeking a skilled Salesforce Administrator to join our team and contribute to the success of our Salesforce platform.

Position Overview:

As a Salesforce Administrator, you will play a crucial role in managing and optimizing our Salesforce platform. You will be responsible for configuring, customizing, and maintaining Salesforce to meet the evolving needs of our business. If you are a Salesforce enthusiast with a passion for streamlining processes and maximizing the capabilities of the platform, we encourage you to apply.

Key Responsibilities:

System Configuration:

Customize and configure Salesforce to meet business requirements, ensuring optimal system performance.

Implement and maintain automation processes using workflows, process builder, and flows.

User Support:

Provide ongoing support to Salesforce users, addressing inquiries, troubleshooting issues, and delivering training as needed.

Collaborate with stakeholders to understand user requirements and enhance user experience.

Data Management:

Manage data quality and integrity within Salesforce, including data imports, exports, and cleaning.

Design and implement data models to support business processes.

Reports and Dashboards:

Create and maintain reports and dashboards to provide insights into key performance metrics.

Collaborate with teams to understand reporting needs and deliver actionable analytics.

Integration:

Work with integration tools to connect Salesforce with other business systems.

Ensure seamless data flow between Salesforce and external applications.

Security and Compliance:

Implement and maintain security controls to protect sensitive data.

Ensure compliance with data privacy regulations and industry standards.

Documentation:

Document system configurations, customizations, and processes.

Keep documentation up-to-date with changes and enhancements.

Qualifications:

Bachelor's degree in Information Technology, Business, or a related field.

Salesforce Administrator certification is required; additional certifications are a plus.

Proven experience as a Salesforce Administrator or in a similar role.

In-depth knowledge of Salesforce capabilities, features, and best practices.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team environment.

Familiarity with Agile methodologies is advantageous.

RequirementsClient facing experience; ideally from a consulting background Experience in one or more LMS or HR technology solutions for example SAP HCM/Successfactors, Cornerstone OnDemand, Taleo Learn etc.; excellent communications; Masters Degree; Fluent French or Dutch AND English.

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