Salesforce Consultant

3 weeks ago


Delhi, India Talent500 Full time
Salesforce Consultant

Job Description:

What would you do exactly ?

- Participate in full-cycle implementation projects from requirements gathering (inception) to post-go-live support (completion)- Implement and deploy cloud solutions accommodating industry-specific business needs and management processes, regulatory and business requirements- Identify business requirements, functional design, process design (including scenario design, and flow mapping), testing, training, outlining support procedures, and supporting implementations- Understand customer needs and perform a gap analysis between package functionality and customer requirements.- Be the trusted advisor for both customers and internal teams- Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both onsite and remote.- Prepare Business Requirements and Technical Scoping documents resulting from the mapping sessions to provide proposed solutions for the requirements for customer approval- Provide ongoing post-implementation support to optimize user adoption and configuration- Ability to assess customer implementation needs, offer innovative solutions that span different subject matter domains, determine how it impacts the business at all organizational levels, and- communicate to the customer.

Qualifications:

- 4+ years of experience as a Salesforce Consultant, handling implementations.- Bachelor’s Degree in Business Administration, Accounting, Computer Science, Information- Systems, or a related field.- English Proficiency C1 - Advanced- Excellent oral and written communication and presentation skills- Strong experience in Financial, Accounting, Professional Services, Software, or Manufacturing- business processes- Having consulting experience in other ERP and CRM solutions would be a valuable addition- NetSuite knowledge is a huge plus- Having experience with waterfall and agile methodologies would be a valuable asset- The ideal candidate would be a quick learner, a team player, and should possess the ability to plan their work- around competing priorities.

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