Incident Manager

3 days ago


Hyderabad, India Natobotics Full time

Hi I hope you’re doing well. We are hiring for a permanent role Incident Manager for one of our clients, Please review the job description and only apply if it aligns with your qualifications and requirements.


Notice Period: immediate joiner 30 days only

Experience: 4-9 years

Location: Hyderabad


  • Mandatory Skills : Min 10 yrs of exp into IT Service Delivery.
  • Must have executed L2 Application Support with Java/.Net stack.
  • Must have good knowledge of ITIL (Incident/Problem/Change management)
  • Must have executed projects in 24*7 Model
  • Must have Managed 15+ member Teams.
  • Must have played the role of Incident Manager role in any of the projects.
  • Must have used any of the APM Tools (Dynatrace/AppDynamics)
  • Must have knowledge on Job scheduler tools.
  • Must have used any of the Ticket Tracking tools (SNOW/Jira etc.)


Technical Skills :

  • Java Or .Net Technologies
  • Database Oracle/MS SQL/Postgres
  • Middleware IBM MQ etc.
  • Knowledge of RPA Tools.
  • Knowledge of any BPM Tools.


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