
Senior Incident Manager
5 days ago
At Swift Strategic Staff Solutions INC, we are seeking a highly skilled Senior Incident Manager to lead our incident management team. The ideal candidate will have a strong background in managing major incidents in Azure cloud environments and a proven track record of driving incident resolution processes.
Key Responsibilities:- Lead the coordination and communication of major incidents impacting Azure-based services.
- Take ownership of incidents, assemble cross-functional teams, and drive the incident management process to resolution.
- Provide in-depth technical guidance to incident response teams, leveraging a deep understanding of Azure services, infrastructure, and configurations.
- Collaborate effectively with technical teams, support staff, and stakeholders to ensure a swift and effective response to major incidents.
- Maintain detailed incident records, including timelines, actions taken, and resolutions.
- Understand incident severity levels and ensure appropriate escalation procedures are followed.
- Continuously identify opportunities to enhance incident management processes and contribute to the development of best practices.
- Be available for on-call duties and respond to major incidents outside of regular working hours as needed.
- Bachelor's degree in computer science, information technology, or a related field.
- 7-9 years of proven experience in managing major incidents, particularly in Azure cloud environments.
- Mandatory: ITIL Certification.
- Highly Desirable: Azure certifications (e.g., Azure Administrator, Azure Solutions Architect).
We are looking for a skilled and experienced Senior Incident Manager to join our team. If you have a strong background in incident management and a passion for driving process improvements, we encourage you to apply for this exciting opportunity.
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Senior Incident Manager
2 days ago
Hyderabad, India Swift Strategic Staff Solutions INC Full timeJob Title: Senior Incident ManagerJob Summary:We are seeking a highly skilled Senior Incident Manager to lead our incident management team. The ideal candidate will have a strong background in Azure services and infrastructure, with experience in managing major incidents.Key Responsibilities:Lead the coordination and communication until the resolution of...
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Senior Incident Manager
7 days ago
Hyderabad, India Swift Strategic Staff Solutions INC Full timeJob Title: Senior Incident ManagerJob Summary:We are seeking a highly skilled Senior Incident Manager to join our team at Swift Strategic Staff Solutions INC. As a key member of our cloud operations team, you will be responsible for leading the coordination and communication efforts during major incidents impacting Azure-based services.Key...
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Senior Incident Response Manager
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Senior Incident Response Manager
5 days ago
Hyderabad, Telangana, India Splunk Inc Full timeSenior Major Incident ManagerSplunk is committed to creating a safer and more resilient digital world. Our unified security and observability platform is trusted by leading enterprises worldwide to ensure their digital systems remain secure and diligent. Our people are what make Splunk an exceptional place to work, earning us numerous accolades as a top...
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Senior Incident Response Manager
1 day ago
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Lead Incident Manager
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Incident Manager
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Incident Manager
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Incident Manager
5 months ago
hyderabad, India Milestone Full timeOverview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high...
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Incident Manager
1 month ago
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Manager - Critical Incident Management
6 days ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
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Senior Incident Management Analyst
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Hyderabad, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
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Senior Incident Manager
3 weeks ago
Hyderabad, Telangana, India Swift Strategic Staff Solutions INC Full timeJob Description :Responsibilities :- Lead the coordination and communication until the resolution of major incidents impacting Azure-based services.- Take ownership of incidents, assemble cross-functional teams, and drive the incident management process to resolution.- Provide in-depth technical guidance to incident response teams, leveraging a deep...
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Senior Incident Manager
1 month ago
Hyderabad, India Swift Strategic Staff Solutions INC Full timeJob Description :Responsibilities :- Lead the coordination and communication until the resolution of major incidents impacting Azure-based services.- Take ownership of incidents, assemble cross-functional teams, and drive the incident management process to resolution.- Provide in-depth technical guidance to incident response teams, leveraging a deep...
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Incident and Governance Manager
3 weeks ago
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Incident Management Specialist
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Hyderabad, Telangana, India RealPage, Inc. Full timeJob SummaryWe are seeking a highly skilled Incident Management Specialist to join our team at RealPage, Inc. As an Incident Manager I, you will be responsible for leading critical bridge calls in agile problem-solving to drive restoration and recovery of our SaaS-based applications.Key ResponsibilitiesServe as a Major Incident Manager to drive the efficiency...
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Hyderabad, Telangana, India RealPage, Inc. Full timeJob SummaryWe are seeking a highly skilled Incident Manager I to join our team at RealPage, Inc. As an Incident Manager I, you will be responsible for leading critical bridge calls in agile problem solving to drive restoration and recovery of our SaaS based applications.Key ResponsibilitiesServe as a Major Incident Manager to drive the efficiency and...
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Incident Management Specialist
5 days ago
Hyderabad, Telangana, India RealPage, Inc. Full timeJob SummaryRealPage, Inc. is seeking a highly skilled Incident Manager I to lead critical bridge calls in agile problem solving to drive restoration and recovery of our SaaS-based applications. The ideal candidate will have a good blend of technical and soft skills, with strong deductive reasoning capabilities and excellent communication skills.Key...