Retail Store Manager

3 weeks ago

HBR Layout th Block, India EDHAS CONSUMER TECHNOLOGIES PVT LTD Full time

Position: Store Manager
Location: Bangalore/ Khammanahalli

Reporting To: Founder

Role Overview

The Store Manager will be responsible for the overall operations, sales performance, and customer experience of the store. This role requires a leader who can manage daily store activities, drive revenue growth, ensure operational excellence, and build a motivated team aligned with the brand's values.

Key Responsibilities

1. Sales & Business Performance

  • Achieve sales targets, KPIs, and profitability goals.
  • Analyze sales reports and identify opportunities to maximize revenue.
  • Develop and implement local store marketing & promotional activities.

2. Customer Experience

  • Ensure excellent customer service standards are maintained at all times.
  • Handle escalations and resolve customer queries effectively.
  • Build strong relationships with repeat and loyal customers.

3. Store Operations

  • Oversee day-to-day store operations including opening, closing, and security.
  • Manage stock levels, replenishments, and coordinate with warehouse/suppliers.
  • Ensure proper visual merchandising and adherence to brand guidelines.
  • Maintain hygiene, safety, and compliance standards within the store.

4. Team Leadership & Training

  • Recruit, train, and supervise store staff.
  • Assign targets, monitor performance, and conduct regular reviews.
  • Motivate the team to deliver high productivity and great customer experience.
  • Foster a positive, disciplined, and team-oriented culture.

5. Reporting & Administration

  • Prepare daily/weekly/monthly sales and performance reports.
  • Manage store budgets, expenses, and cash flow.
  • Ensure compliance with company policies and processes.

Key Skills & Competencies

  • Strong leadership and people management skills.
  • Excellent communication and interpersonal skills.
  • Customer-centric approach with problem-solving abilities.
  • Knowledge of retail operations, inventory management, and merchandising.
  • Ability to analyze sales data and make strategic decisions.
  • Proficiency in MS Office / POS systems.

Qualifications & Experience

  • Graduate (Preferred: Degree/Diploma in Retail Management, Business, or related field).
  • 4–8 years of retail experience .
  • Experience in apparel / fashion / lifestyle retail is highly desirable.

What We Offer

  • Competitive salary with incentives based on performance.
  • Opportunity to grow with a fast-scaling brand.

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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