E-commerce Operations Manager

3 weeks ago

Mumbai, India Inaya Accessories Full time

Job Description: E-Commerce Operations Manager

Location: Mumbai, India (On-site/Hybrid)
Brand: Inaya Accessories – Waterproof, Tarnish-Free Demi-Fine Jewelry

About Us

Inaya Accessories is a fast-growing demi-fine jewelry brand loved by 100,000+ customers worldwide. We specialize in waterproof, tarnish-free, hypoallergenic jewelry designed for everyday luxury. As we expand in India and globally (including Australia), we are looking for a detail-oriented and proactive E-Commerce Operations Manager to oversee our online business operations and ensure seamless customer experiences.

Key ResponsibilitiesWebsite Management & SEO

  • Oversee day-to-day management of the Inaya website, ensuring smooth navigation, timely updates, and flawless customer experience.
  • Collaborate with tech/design teams to optimize UI/UX, page speed, and mobile responsiveness.
  • Manage SEO activities: keyword strategy, product page optimization, content updates, and performance tracking.

Marketplace Management

  • Manage product listings, promotions, and inventory on external marketplaces (nykaa, Myntra, Ajio, etc.).
  • Track performance, implement strategies to boost visibility, and drive sales across platforms.

Logistics & Third-Party Coordination

  • Coordinate with courier partners, warehouse teams, and logistics vendors to ensure timely order dispatches and returns.
  • Manage SLAs with third-party service providers (courier, packaging, tech, etc.).
  • Monitor delivery timelines, escalate issues, and resolve bottlenecks.

E-Commerce Operations & Timing

  • Ensure seamless order processing from placement to delivery with minimal delays.
  • Implement processes to streamline day-to-day e-commerce workflows.
  • Monitor customer journey touchpoints to reduce drop-offs and cancellations.

Product Cataloging & Inventory Management

  • Create and maintain accurate product catalogs with complete information (descriptions, images, attributes, SEO-friendly content).
  • Track and reconcile inventory across website, marketplaces, and warehouses.

Desired Skills & Qualifications

  • Bachelor's degree in Business, Marketing, E-Commerce, or related field.
  • 1–5 years of experience in e-commerce operations, preferably in fashion, accessories, or lifestyle brands.
  • Strong knowledge of website management, SEO, and marketplace platforms.
  • Hands-on experience with inventory management systems and logistics coordination.
  • Excellent communication and problem-solving skills.
  • Ability to manage multiple stakeholders and work in a fast-paced environment.

What We Offer

  • Opportunity to be part of a fast-scaling, women-led brand redefining jewelry.
  • A dynamic and collaborative work culture.
  • Competitive salary and growth opportunities within the company.
  • Employee discounts on all Inaya products

Job Type: Full-time

Pay: ₹30, ₹55,000.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Know how of platforms like shopify
  • Have you used logistics platforms like Shiprocket?
  • Do you have the know how of OMS platforms like unicommerce?

Education:

  • Bachelor's (Required)

Experience:

  • E-Commerce: 1 year (Required)

Language:

  • English (Required)

Location:

  • Mumbai, Maharashtra (Required)

Work Location: In person

  • E-commerce Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India Inaya Accessories Full time ₹ 30,000 - ₹ 55,000 per year

    Job Description: E-Commerce Operations ManagerLocation: Mumbai, India (On-site/Hybrid)Brand: Inaya Accessories – Waterproof, Tarnish-Free Demi-Fine JewelryAbout UsInaya Accessories is a fast-growing demi-fine jewelry brand loved by 100,000+ customers worldwide. We specialize in waterproof, tarnish-free, hypoallergenic jewelry designed for everyday luxury....

  • E-commerce Operations Executive

    6 days ago

    Mumbai, India White Force Full time

    Job description URGENT HIRING for E-commerce Operations Executive Email ID: rahulk.kanojia@white-force.in Contact : 9300955707 Experience 1-4 years Salary upto 4.2lpa Location- Mumbai We're looking for an E-commerce Operations Executive to handle the day-to-day operations of our online platforms. From managing orders and inventory to coordinating with...

  • E-commerce Executive

    1 week ago

    Mumbai, India Moksha E Distribution Private Ltd Full time

    **Responsibilities** - Experience of handling & Managing online/E-Commerce business for Amazon Cloudtail, Appario Retail, Amazon Wholesale & Flipkart, paytm, tatacliq, etc. - Managing relationships with the top Identified key retail outlets. - Managing stock availability - model wise across set of identified retailers. - Responsible for meeting set revenue...

  • E-commerce Operations Manager

    2 days ago

    Kandivali West, Mumbai, Maharashtra, India Almond Books Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Job Title: E-Commerce Operations ManagerLocation: Kandivali West, Mumbai (Opp. Station)About the Role:We are urgently hiring an experienced and motivated E-Commerce Operations Manager to manage and optimise our online sales channels, including Amazon, Flipkart, Shopify, and B2B platforms. This role involves handling daily operations, ensuring smooth order...

  • E-commerce Operations Executive

    2 weeks ago

    Mumbai, India White Force Full time

    Job description URGENT HIRING for E-commerce Operations Executive Email ID: Contact : Experience 1-4 years Salary upto 4.2lpa Location- Mumbai We're looking for an E-commerce Operations Executive to handle the day-to-day operations of our online platforms. From managing orders and inventory to coordinating with finance and ensuring smooth...

  • E-Commerce Manager

    3 weeks ago

    Mumbai, India Kimirica Full time

    Company Description Kimirica is a luxury lifestyle brand dedicated to enriching the self-care journey with unique fragrances, premium vegan formulations, and creatively designed products. Trusted by luxury hotels and resorts globally, Kimirica has evolved into a leading Indian brand by innovating and manufacturing a diverse range of products including...

  • E-Commerce Manager

    2 weeks ago

    Mumbai, Maharashtra, India Kimirica Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionKimirica is a luxury lifestyle brand dedicated to enriching the self-care journey with unique fragrances, premium vegan formulations, and creatively designed products. Trusted by luxury hotels and resorts globally, Kimirica has evolved into a leading Indian brand by innovating and manufacturing a diverse range of products including...

  • E-commerce Operations Assistant

    3 weeks ago

    Mumbai, India Digipundit Full time

    Job Title:E-Commerce Operations Assistant Location:Mumbai / Malad West Type:Full-time About the Role We are looking for a detail-oriented and proactiveOperations Assistantto support our day-to-daye-commerce operations. You'll be closely involved in the backend of running an online store—from working with vendors and updating stock to preparing orders for...

  • E Commerce Manager

    2 days ago

    Mumbai, Maharashtra, India Aspect Global Ventures Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Aspect Bullion Refinery iS HIRING for E-Commerce MANAGERCompany profileAspect Bullion & Refinery Pvt. Ltd., based in Mumbai under Aspect Global Ventures, is a trusted name in Indias precious metals sector. Accredited by LBMA and IBJA, we deliver 999 purity gold and 995 purity silver with quality and transparencyWe combine tradition with innovation through...

  • E-commerce Operations Manager

    2 weeks ago

    Versova, Mumbai, Maharashtra, India WOLF BREAD Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    At HMZA Fuel, we are building India's next big nutrition and supplement brand, designed for athletes, bodybuilders, and fitness lovers who demand the best from their performance. From protein shakes to advanced supplements, we are here to challenge the market and compete with industry leaders like Muscleblaze, Super You, The Whole Truth etc.We are now...