Deployment Support Executive

4 weeks ago


Mumbai, India Recruitment Firm Full time

Deployment Support Executive

Roles and Responsibilities :

- Provide XTS / Blitz deployment and BODEOD support

- Resolve day to day issue of clients' via phone, email and on-line chat or Remote Support

- Troubleshoot XTS / Blitz application issue

- Coordinate with Client, Dev Team and Application Support team for resolving the issue

- Monitor and maintain server health and Infra

- Provide BOD/EOD process demo to Client

- Maintain and update client hardware / Software configuration and build details in document as per company policy

- Coordinate with Exchange for Login or other technical issue for Symphony UAT Setup.

- Maintaining excellent relations with Customers and create a trusting relationship.

- Be able to manage team

Minimum Requirements :

- Knowledge of Exchange (NSE, BSE, MCX, NCDEX) Connectivity type, protocol and required details for CTCL (Interactive and Broadcast) configuration.

- Knowledge of Troubleshooting Exchange login and Broadcast issue.

- Knowledge of Linux commands for day to day Operations, Deployment and Application troubleshooting.

- Knowledge of Multicast technology and troubleshooting.

- Knowledge of network issue for application connectivity issue.

- Knowledge of Windows , Linux firewall configuration.

- Knowledge of MySQL, MongoDB Database Management and backup

- Knowledge of Windows and Linux software installation and configuration.

- Knowledge of Batch Script, Python Script, Linux Bash Script, Powershell script

- Knowledge of Windows, Linux and Network performance monitor.

- Knowledge of Trading platforms such as ODIN, NEST, NOW etc

- Willing to work with extended time support when emergency

- Should take the responsibility of given task and complete in time

(ref:hirist.tech)

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