Tally Support Executive

5 months ago


Mumbai, India Software at Work India Pvt. Ltd Full time

**About SAW India**:

- Affordable to buy and maintain year-on-year.
- Easy to use and implement.
- Rapidly deployable and yet customizable as needs change.

**Position:Tally Support/Sales Executive **(Full Time / Part Time)

1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively.

2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshooting technical problems, and ensuring smooth software operations.

3. Demonstrate excellent communication skills in order to explain complex accounting concepts and software features to users with varying levels of expertise.

4. Collaborate with cross-functional teams to identify and escalate software bugs, suggesting improvements and enhancements to our development team for a seamless user experience.

5. Stay up to date with the latest software updates, new features, and industry best practices to provide accurate and up-to-date information to our customers.

6. Leverage your problem-solving abilities to identify and address customer pain points, working closely with them to find suitable solutions and improve their overall experience.

7. Assist in training and onboarding new customers, ensuring they are equipped with the necessary knowledge and skills to effectively use our Tally software.

**Requisite**:

- Undergraduate/ Graduate/Any Diploma or Postgraduate (B. Com Preferred) - Good Communication, Presentation & Interpersonal Skills
- Proficient in using Microsoft Office.
- Passion for the SaaS industry and its best practices
- Strong desire to learn along with professional drive.

**No. of Openings**:4
**Eligibility : Freshers - 01 years of experience**
**Job Location**:Santacruz East, Vakola, Mumbai
**Working Days **:Monday to Friday; 10:00am to 1:30pm - Saturday

**Salary**: ₹12,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9732215555



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