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Tally Support Executive
1 week ago
**Job description**
**Role & responsibilities**
**Responsibilities**
- Provide technical support to customers.
- Assist customers in troubleshooting Tally software & integration issues
- Understand customer's requirements and provide timely and accurate solutions
- Document and maintain customer interactions and technical solutions
- Collaborate with the development team to escalate and resolve complex issues
- Stay up-to-date with Tally software updates and new features
- Conduct training sessions for customers to enhance their knowledge of Tally software
**Requirements**:
- Bachelor's degree in computer science or a related field
- Proven work experience as a Technical Support Executive or similar role
- In-depth knowledge and understanding of Tally software
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to effectively communicate technical information to non-technical users
- Ability to work independently and in a team environment
- Highly organized and detail-oriented
Regards,
K Yogesh
9653478716
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9653478716
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