Guest Relation Executive-Front Office
1 week ago
Job Description• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations. QualificationsExcellent interpersonal and communication skills, with fluency in English (additional languages are a plus). Strong problem-solving abilities and the ability to remain calm and composed under pressure. Exceptional attention to detail and organizational skills. Ability to multitask effectively and prioritize guest needs in a fast-paced environment. Proficiency in using computer systems and hotel management software
-
Front Office Associate
6 days ago
Candolim, Goa, India Phoenixx Casino Goa Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout UsJoin our team at one of Goa's premier luxury casinos, where our tagline,"Where Luxury Begins and Fortunes Rise,"defines the exceptional experiences we offer. Located at the prestigious Hilton Goa Resort in Candolim, we pride ourselves on delivering world-class hospitality and entertainment. Be a part of our journey and contribute to excellence in...
-
Front Office Assistant
1 week ago
Candolim, Goa, India HUE GUH Hotels & Villas Full timeCompany DescriptionDiscover an oasis of boutique luxury with HUE GUH Hotels & Villas in the heart of Goa, where the #HYGGE experience offers a cozy and elegant stay. Our properties, including The Porto Candolim hotel with 40 exquisite rooms and HUE GUH Villas in South and North Goa with private pools, provide tailored care and unmatched value. Guests can...
-
Candolim, Goa, India NOVOTEL Full timeCompany Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By...
-
Front Office Assistant
2 weeks ago
Candolim, India Holiday Inn Goa Candolim Full timeBe the warm welcome that kicks off a memorable guest experience - Acknowledge IHG Rewards Club members and returning guests, in person or on the phone - Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay - Handle cash and credit transactions - Start every stay right by swiftly checking guests in and out...
-
Front Office Associate
2 days ago
Candolim, India SINQ Hospitality Full timeCheck guests in and out of their rooms - Answer any questions guests have - Make recommendations for activities and restaurants - Store any luggage guests have - Answer the phone and direct the call - Take reservations on the phone - Arrange transportation for guests - Maintain the record of guests that have checked in and out Schedule: - Flexible...
-
Guest Service Associate
1 week ago
Candolim, India NOVOTEL Full timeJob DescriptionResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department...
-
Guest Service Associate
3 weeks ago
Candolim, Goa, India NOVOTEL Full timeCompany Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By...
-
Duty Manager
1 week ago
Candolim, India NOVOTEL Full timeJob DescriptionGuest Experience & Service Excellence Handle guest complaints, concerns, and special requests efficiently and professionally. Monitor guest satisfaction levels and implement improvements where necessary. Act as the primary point of contact for VIPs and special guests. Operations & Team Support Oversee front office, housekeeping, and F&B...
-
Houskeeping executive
3 days ago
Candolim, India Open Door Hotels Full timeCompany Description Open Door Hotels redefines hospitality with a commitment to creating unforgettable guest experiences through boutique hotels, villas, and homestays, primarily across Goa and other regions in India. Focused on comfort, innovative design, and local culture, the brand integrates modern technology, including an AI-powered booking platform, to...
-
Houskeeping executive
3 days ago
Candolim, India Open Door Hotels Full timeCompany Description Open Door Hotels redefines hospitality with a commitment to creating unforgettable guest experiences through boutique hotels, villas, and homestays, primarily across Goa and other regions in India. Focused on comfort, innovative design, and local culture, the brand integrates modern technology, including an AI-powered booking platform, to...
