Guest Service Associate

4 days ago


Candolim Goa, India NOVOTEL Full time

Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS Responsible for daily administration meeting and greeting dealing with guests queries and complaints and booking rooms visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork Any matter which may affect the interests of the hotel should be brought to the attention of the Management Qualifications Knowledge and Experience Diploma in Tourism Hospitality Management Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading writing and oral proficiency in English language Additional Information Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times



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