
Customer Care Executive
19 hours ago
About the role
Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should
have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners.
Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off
Role and responsibility:
handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation
Address and resolve customer issues or concern in an efficient and friendly manner.
bulid and maintain positive relationship with customer by deliverying exceptional service.
promoting Gomechanic's service and product to customer.
meet and exceed daily, weekly and monthly and performance matrics
collaborate with team members to achieve individual and team goals.
Skill:
bachelor's degree in relevant field is the most
excellent variable communication skills in both Hindi and English
prior experience in T
elesales, customer support or BPO process is a plus
- ability to work under pressure
Type- full- time
CTC LPA
Travelling allowance - 1500
Performance variable -
PF -
Insurance -
-
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