Head of Corporate Communications
2 days ago
Position : Lead Corporate Communications
Level : DGM / GM
Reports to : Managing Director
Job Specifications
Planning/Strategy
- Plan communication strategies to strengthen relationships with community, consumer representatives and other stakeholders
Key functional responsibilities
- Lead Public Relations & Corporate Communication activities for the organization
- Partner with others Function Heads / senior management to understand their internal communications requirement and direct team to meet the objectives
- Align CPRL communication strategy with client's internal communication guidelines
- Engage with PR firms to prepare and issue statements to external parties e.g. Government, media, business partners and other stakeholders esp. during crisis
- Ensure creation and development of culturally relevant strategic communications plan that contributes to the achievement of the short and long term brand and consumer strategy objectives
- Direct the team to use multi media /formats to create necessary reach and impact on the internal audience
Brand Advocacy
- Develop strategic alliances and partnerships with interest groups, trade associations, and universities to advance the issues underpinning initiatives.
- Develop events to facilitate dialogue, communication and collaboration in support of organizational and initiative goals. Oversee implementation of messages across a variety of platforms and touch points, including web site, press and corporate materials, externally facing staff, HR etc.
- Govern effectiveness of media events, shareholder meetings and associated communication materials.
- Represent the organization at community activities to enhance the organization's community profile
- Identify and evaluate the risks to the organization's people (clients, staff, management, volunteers), property, finances, goodwill, and image and implement measures to control risks
- Establish good working relationships and collaborative arrangements with community groups and other organizations to help achieve the goals of the organization.
People Management
- Manage and support recruitment, set KRA's for direct reports, monitor overall department KRA's, conduct performance appraisal
- Oversee team development and drive motivation levels of the team
- Monitor team welfare, facilitate complaint resolution to manage efficiency levels and drive timely delivery of all operational target Interactions Stakeholder Interactions (Within the Organization)
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