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Customer Relationship Management

6 months ago

ahmedabad, India Deepal Sheth Jobs Full time
Job description

Designation - Customer Relationship Manager(female)


About the Role:

  • You will be responsible supporting customers in their car buying journey with Spinny at the retail hub.
  • You will play a critical role in customer engagement and must understand
  • customer requirements to recommend products according to their needs pitching products and negotiating when necessary.


Ideal Candidate:

  • An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
  • Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.
  • Interested candidates must have demonstrated experience in customer service.


Key Responsibilities Include:

  • Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
  • Managing the hub inventory
  • Meeting and engaging with customers, showing them cars, and conducting test drives
  • Ensuring that any issues are resolved