Customer Relationship Officer
6 months ago
**Roles & Responsibilities**:
- Building and maintaining profitable relationships with key customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest offers in order to increase admissions.
- Expanding the client base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- maintaining reports
- Knowing your competition and strategizing accordingly.
**Customer Relationship Manager Requirements**:
- A bachelors degree
- A minimum of 3 years experience.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Must be ok for Nagpur Lawa location
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer relationship service: 2 years (preferred)
**Language**:
- English (preferred)
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