Training Manager

12 hours ago

Gurugram, India Max Healthcare Full time

Max Healthcare is looking for Manager - Training. The job responsibility is as follows:

Key Responsibilities

Parichay – New Hire Induction Program


• Manage end-to-end operations of the Parichay Induction Program across all units.


• Update and standardize program content, trainer versions, and delivery formats.


• Conduct regular Train-the-Trainer (TTT) programs for induction facilitators.


• Maintain governance and audit trail of all induction programs conducted.


• Track attendance, certification, and provide timely reports to stakeholders.

Functional Learning – Support & Paramedical Staff


• Drive the champion model for learning, currently comprising 750+ champions.


• Identify, onboard, and upskill new functional champions across units.


• Plan and deliver quarterly refresher sessions and TTT modules.


• Ensure strong governance, trainer capability building, and regular engagement.


• Track learning delivery and assess impact through reporting mechanisms.

Functional Learning Program (FLP) – Medical Laws


• Oversee training on six critical medical laws (e.g., MTP Act, etc.).


• Ensure trainings are scheduled, delivered, and documented regularly.


• Facilitate Subject Matter Expert (SME) connects for legal compliance.


• Ensure audit-readiness and avoid any compliance risks related to medical law training.

Compliance & Mandatory Trainings


• Act as a custodian for critical compliance programs:

o POSH (Prevention of Sexual Harassment)

o ABAC (Anti-Bribery & Anti-Corruption)

o Code of Conduct


• Ensure regular delivery, documentation, and governance of these trainings.

Accreditation Support – NABH & JCI


• Provide L&D support during hospital unit audits and accreditations.


• Serve as an SME on training-related compliance under NABH & JCI guidelines.

Data Management & Learning Governance


• Own the dashboarding and reporting of L&D metrics across the organization.


• Publish monthly training calendars and quarterly learning data updates for PANMAX.


• Ensure learning plans are aligned to AOP (Annual Operating Plan) and governance is maintained.

Key Requirements


• Prior exposure to functional and compliance training programs.


• Experience in healthcare/hospital industry preferred, though not mandatory.


• Strong governance, project management, and stakeholder engagement skills.


• Comfortable working with data, dashboards, and reporting tools.

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