Customer Support Representative

6 days ago

Gurugram, India Infiniserve IT Solutions Inc. Full time

Job description: International Customer Service (Voice Process) .

Work Location: Gurgaon – Sector 21 .

Eligibility Criteria:- Education: UG / Graduate / Post Graduate (UG freshers not eligible).

Experience:

  • 0–3 years in International Customer Service Voice process.
  • Excellent communication skills in English.

Roles & Responsibilities:-

  • Handle international customer queries and provide voice-based support.-
  • Deliver high-quality service with strong customer satisfaction.-
  • Ensure accurate resolution of queries within defined SLAs.-
  • Maintain professionalism and adhere to compliance standards.- Coordinate with internal teams for escalations and resolutions.

Salary & Benefits:- Freshers: 3.2 LPA ( 23,000 in-hand).-

  • Experienced (up to 3 yrs): 3.43 LPA ( 27,000 in-hand).-
  • Joining Bonus: 5,000.
  • Cab Facility: Both side
  • Incentives and growth opportunities in a global work environment

Share your Updated CV to:

Contact

Job Types: Full-time, Permanent

Pay: ₹20, ₹37,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon you can join if Selected?

Language:

  • English (Required)

Work Location: In person

Speak with the employer

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