Customer Service and HR Specialist
2 weeks ago
Location: Gurgaon, India
Company: Protein World
About Us:
Protein World is a leading health and wellness brand with a global presence. Known for our bold, energetic approach and commitment to excellence, we empower individuals to achieve their health, fitness, and lifestyle goals. We’re a fun, high-energy team passionate about creating an exceptional experience for our customers and team members alike.
Role Overview:
We are seeking a Customer Service and HR Specialist to join our Gurgaon team. This unique role combines customer service excellence with HR coordination, ensuring that both our customers and team members are well-supported. You’ll play a critical role in maintaining Protein World’s reputation for outstanding service while fostering a positive, engaged workplace environment.
Key Responsibilities:
Customer Service:
• Deliver exceptional customer service via email, chat, and phone, ensuring a positive and seamless experience for every interaction.
• Handle customer queries, complaints, and feedback with professionalism and efficiency.
• Collaborate with internal teams to resolve issues and provide timely, accurate responses.
• Identify opportunities to improve the customer experience and suggest solutions to enhance satisfaction.
• Monitor and analyze customer feedback to identify trends and areas for improvement.
Human Resources:
• Assist in the recruitment process, including posting job advertisements, coordinating interviews, and onboarding new hires.
• Maintain employee records and ensure HR systems are up-to-date.
• Support the HR team with organizing training, team-building activities, and performance reviews.
• Act as a point of contact for employee queries regarding HR policies and procedures.
• Help foster a positive workplace culture aligned with Protein World’s values and energy.
What We’re Looking For:
• 2-4 years of experience in customer service and/or HR roles, preferably in a fast-paced environment.
• Exceptional communication and interpersonal skills to connect with both customers and team members effectively.
• A proactive problem-solver who can handle multiple tasks and prioritize effectively.
• Strong organizational skills with keen attention to detail.
• Familiarity with customer service tools (e.g., Zendesk, Freshdesk) and HR software is a plus.
• A passion for health and wellness and alignment with Protein World’s bold, vibrant brand vibe.
• A positive, high-energy personality who thrives in a collaborative environment.
• Ability to handle sensitive issues with professionalism and confidentiality.
Why Join Protein World?
• Be part of a fun, energetic, and globally recognized brand.
• Work in a collaborative environment that values creativity, passion, and innovation.
• Opportunities for personal and professional growth.
• Engage in meaningful work that positively impacts customers and team members.
-
Customer service and hr specialist
2 weeks ago
Gurgaon, India Protein World Full timeJob Specification: Customer Service and HR SpecialistLocation: Gurgaon, IndiaCompany: Protein WorldAbout Us:Protein World is a leading health and wellness brand with a global presence. Known for our bold, energetic approach and commitment to excellence, we empower individuals to achieve their health, fitness, and lifestyle goals. We’re a fun, high-energy...
-
Customer service and hr specialist
1 week ago
Gurgaon, India Protein World Full timeJob Specification: Customer Service and HR SpecialistLocation: Gurgaon, IndiaCompany: Protein WorldAbout UsProtein World is a leading health and wellness brand with a bold, energetic approach and a commitment to excellence. Known globally for empowering individuals to achieve their health, fitness, and lifestyle goals, we are also expanding our impact across...
-
Customer Service and HR Specialist
1 week ago
Gurgaon, India Protein World Full timeJob Specification: Customer Service and HR SpecialistLocation: Gurgaon, IndiaCompany: Protein WorldAbout UsProtein World is a leading health and wellness brand with a bold, energetic approach and a commitment to excellence. Known globally for empowering individuals to achieve their health, fitness, and lifestyle goals, we are also expanding our impact across...
-
HR Operations Specialist
2 weeks ago
Gurgaon, Haryana, India BharatPe Full timeAbout BharatPe">BharatPe is a leading fintech company that provides innovative financial solutions to its customers.">Job Title: HR Operations Specialist">We are seeking an experienced HR Operations Specialist to join our team. As an HR Operations Specialist, you will play a crucial role in supporting the delivery of high-quality HR services to our...
-
Customer Service Executive
6 months ago
Gurgaon, India Impac Services Full time**Urgent Hirings !!** **~ Profile: Blended customer service** **Job Title: - ** Customer Service (Voice Support) **Location: - ** Gurugram **What will you be doing?** This is a full-time on-site role for a Customer Support Specialist based in Gurugram. The Customer Support Specialist will be responsible for resolving customer issues, coordinating with...
-
HR Operations Specialist
2 weeks ago
Gurgaon, Haryana, India NTT DATA Services Full timeAbout the Role:NTT DATA Services is seeking an exceptional HR Operations professional to join our team in Gurgaon, India. As an HR Operations Specialist, you will play a crucial role in providing daily support to employees in the UK, ensuring seamless operational efficiency.Key Responsibilities:Provide routine administrative support, including...
-
HR Operations Specialist
3 weeks ago
Gurgaon, Haryana, India NTT DATA Full timeNTT DATA, a $30 billion global innovator of business and technology services, seeks an exceptional HR Operations Specialist to join our team in the UK. As a Global Top Employer, we value diverse experts who share our commitment to innovation, optimization, and transformation.The estimated salary for this role is £35,000 - £45,000 per annum, depending on...
-
Customer Service Specialist
2 weeks ago
Gurgaon, Haryana, India Rentickle Full timeRentickle is seeking a skilled Customer Service Specialist to join our team.As a Customer Service Specialist, you will be responsible for managing customer queries and complaints across various communication channels.You will also be required to process orders, modifications, and escalate complaints in a timely manner.Key Responsibilities:Maintaining a...
-
Gurgaon, Haryana, India CapTalent HR Full timeWe are seeking a talented Customer Service Representative to join our team at CapTalent HR. As an ideal candidate, you will have excellent communication skills in English, a strong background in customer support, and the ability to work effectively in a fast-paced environment.Responsibilities• Handle customer inquiries and respond to questions and concerns...
-
HR Operations Specialist
2 weeks ago
Gurgaon, Haryana, India NTT DATA Full timeJob SummaryWe are seeking an experienced HR Operations Specialist to join our team in Gurgaon, Haryana, India.This role is responsible for providing daily HR Operational support to employees in the UK, including routine administrative tasks and assisting with the onboarding of new employees.About the RoleProvides daily HR Operational support to employees in...
-
Customer Service Operations Specialist
2 weeks ago
Gurgaon, Haryana, India Prometric Full timeJob OverviewWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Prometric. This role will serve as the primary point of contact for assigned test delivery points, working in a fast-paced and dynamic environment.The successful candidate will provide exceptional customer service, resolve operational issues efficiently,...
-
Customer Service Representative
6 months ago
Gurgaon, India Cubnet Service Full timeResponsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...
-
Customer Service Excellence Specialist
3 weeks ago
Gurgaon, Haryana, India BT Group Full timeAs a Trainee Business Service Support Advisor at the BT Group, you will play a vital role in delivering exceptional customer service while leveraging our resources effectively. This position offers an excellent opportunity for growth and development within a dynamic team.About the RoleThis role is focused on assisting customers by providing value-based...
-
Technical Cloud Architect
3 weeks ago
Gurgaon, Haryana, India i4 Consulting : Reimagining HR Blueprints Full timeJob Description:We are seeking a highly skilled Technical Cloud Architect to join our team at i4 Consulting as an HR Blueprint Specialist.About the Role:The successful candidate will be responsible for designing and implementing cloud-based technology architectures, ensuring seamless deployment and configuration of infrastructure as a service (IaaS),...
-
Talented Researcher Wanted for HR Role
6 days ago
Gurgaon, Haryana, India Elliott Scott HR Full timeJob DescriptionElliott Scott HR is a specialist recruitment agency with offices across six countries in four continents, focusing solely on hiring HR professionals.About the JobWe are seeking a fast-paced and detail-oriented research professional to join our growing team. The successful candidate will be required to perform advanced research to underpin...
-
HR Operations Specialist for Asia Pacific Region
3 weeks ago
Gurgaon, Haryana, India Siemens Energy Full timeJob OverviewSiemens Energy is seeking an experienced Regional HR Services Management Specialist to join our team in Gurugram, India. As a key member of our Regional Hubs, you will play a vital role in driving the delivery of HR services across the Asia Pacific region.The successful candidate will be responsible for overseeing the management of HR operations,...
-
HR Generalist
2 weeks ago
Gurgaon, Haryana, India Orange Business Services Full timeAbout the RoleThe Global HR Support Specialist is responsible for providing expert-level support to employees and managers globally, handling all HR transactions, queries, and requests through our case management tool and other areas.This role involves liaising with local HR teams and stakeholders to resolve queries, provide solutions, and ensure seamless HR...
-
HR Specialist
3 weeks ago
Gurgaon, India mccainfood Full timePosition Title: HR SpecialistPosition Type: Regular - Full-Time Position Location: New Delhi Requisition ID: 30811 Role OverviewWe are seeking an experienced HR Business Partner (HRBP) to join our team, focusing on driving strategicHR initiatives and optimizing employee engagement. This role requires a seasoned professional who...
-
Customer Service Liaison Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAbout GenpactGenpact is a global professional services firm delivering outcomes that shape the future. With over 125,000 employees across 30+ countries, our company is driven by innovation and customer satisfaction.Job OverviewWe are seeking an experienced Customer Service Liaison Specialist to join our team. This role will involve handling inbound phone...
-
Anveshan | Customer Service Specialist
2 days ago
gurgaon, India Anveshan Full timeRole Title: Customer Service SpecialistLocation: Work from Office, Full TimeCTC: Up to 5 LPA + Performance-Based IncentiveWe are seeking a dynamic and customer-focused Customer Service Specialist to join our rapidly growing team at Anveshan. As part of the Customer Experience Team, you will play a pivotal role in ensuring customer satisfaction by...