HR Generalist

3 days ago


Gurgaon, Haryana, India Orange Business Services Full time
About the Role

The Global HR Support Specialist is responsible for providing expert-level support to employees and managers globally, handling all HR transactions, queries, and requests through our case management tool and other areas.

This role involves liaising with local HR teams and stakeholders to resolve queries, provide solutions, and ensure seamless HR operations across employee life cycles.

The ideal candidate will possess strong communication skills, a customer-centric approach, and the ability to work independently with minimal oversight.

Key Responsibilities
  • Receive and respond to HR queries through the case management tool and other channels
  • Provide solutions and guidance to employees and managers globally on HR policies and procedures
  • Deliver transactional support on complex matters such as recruitment, rewards, performance, HR administration, and terminations
  • Manage payroll for multiple countries, depending on the size of the organization
  • Develop and maintain dashboards and reports to track HR metrics and key performance indicators
  • Identify process improvements and propose solutions to streamline global standard processes
About You

We are seeking an experienced professional with a Bachelor's degree in Human Resources or a related field. A minimum of 3-4 years of experience in HR, preferably in a global setting, is required.

Candidates should possess excellent Microsoft Excel, PowerPoint, and Access skills, as well as knowledge of HR tools such as PIMS, AMS, Performance, and CRM.

What We Offer

Orange Business Services offers a competitive salary, ranging from $80,000 to $120,000 per annum, depending on location and experience.

A comprehensive benefits package, including health insurance, retirement plans, and paid time off, is also offered.

We value diversity and inclusion and are committed to creating a workplace that reflects the communities we serve.


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