ServiceNow Specialist

2 days ago

Pune, India Atlas Copco Full time

.fit_to_content{width:%;height:auto}Your rolePlatform Support – L2 Admin Specialist Mission At Atlas Copco, the Platform Support Team plays a vital role in maintaining the robustness and efficiency of the ServiceNow program. As the L2 Admin Specialist, you will be pivotal in resolving complex incidents and service requests that our first level (L1) support team cannot address. This includes performing regular platform maintenance, monitoring system health, and ensuring that all functions align with our organizational goals. You will also interface with ServiceNow HI Support, managing escalations and delving into more intricate issues to enhance user satisfaction and system landscape. Key Responsibilities Your role will involve: Handling escalated issues : Address and take ownership of incidents that L1 cannot resolve, focusing on advanced catalog behaviors and unexpected platform errors. Performance Monitoring : Continuously assess the platform performance, investigating system bottlenecks and executing the necessary tuning for proactive improvement. Platform Maintenance : Assist in the preparation and execution of platform upgrades, conduct routine checks for licensing, and implement non-disruptive configuration changes. Management of Support Cases : Log and manage ServiceNow HI Support cases, track progress, and communicate effectively with stakeholders throughout the resolution process. To succeed, you will need To Succeed, You Will Need A minimum bachelor’s degree in Computer Science, IT, or a related field. ServiceNow Foundations (Required) ServiceNow System Administration (Required) ServiceNow Advanced System Administration (Recommended) In return, we offer In return, we offer you: Drive your Career, Explore Opportunities, Realize your Passion . . . At Atlas Copco, we strive to maintain a culture that values innovation and offers room for personal and professional growth. We believe in fostering an environment where all voices are heard, and contributions are recognized. The collaboration between passionate individuals makes the leading-edge technology we offer in our products and services possible. We provide a competitive salary, comprehensive benefits that include health plans, retirement savings options, and opportunities for training and development. Your career will take shape in an inclusive and flexible work environment that adapts to your needs. Join us, and let’s embark on this exciting journey together Job location Pune Hinjewadi - HybridThis role offers a hybrid working arrangement, allowing you to split your time between remote work and on-site presence at our vibrant team in Pune, ensuring you have flexibility in your work-life balance while continuing to contribute to our operational goals. Contact information Talent Acquisition Team: Shreya Pore

  • ServiceNow Specialist

    2 weeks ago

    Pune, India Peoplefy Full time

    Hi Everyone, I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune. Please refer below JD and share resume on Job Description: Overall 5+ years of experience in ServiceNow admin activities, Configuration and development Strong expertise with ServiceNow specially with CMDB Module and Components Core ServiceNow modules...

  • ServiceNow Specialist

    2 weeks ago

    pune, India Peoplefy Full time

    Hi Everyone,I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune.Please refer below JD and share resume on pallavi.ag@peoplefy.comJob Description:Overall 5+ years of experience in ServiceNow admin activities, Configuration and developmentStrong expertise with ServiceNow specially with CMDB Module and ComponentsCore...

  • ServiceNow Specialist

    1 week ago

    Pune, India Peoplefy Full time

    Hi Everyone,I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune.Please refer below JD and share resume on Description:- Overall 5+ years of experience in ServiceNow admin activities, Configuration and development- Strong expertise with ServiceNow specially with CMDB Module and Components- Core ServiceNow modules...

  • ServiceNow Specialist

    3 weeks ago

    Pune, India Peoplefy Full time

    Job Description Hi Everyone, I am on lookout for ServiceNow Specialist for leading Product based MNC based in Kharadi, Pune. Please refer below JD and share resume on [Confidential Information] Job Description: - Overall 5+ years of experience in ServiceNow admin activities, Configuration and development - Strong expertise with ServiceNow specially with CMDB...

  • ServiceNow Specialist

    4 days ago

    Pune, Maharashtra, India Peoplefy Infosolutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Greetings from PeoplefyWere looking for a skilled ServiceNow Specialist to manage and enhance our ServiceNow platform. The ideal candidate will have a strong understanding of CMDB and core ITSM modules, ensuring smooth operations, scalability, and continuous improvement of the platform.Experience - 5+ yearsLocation - Pune - HybridKey...

  • Configuration/ServiceNow Specialist

    2 weeks ago

    Pune, India Peoplefy Full time

    Description : We're looking for a skilled Configuration/ServiceNow Specialist to manage and enhance our ServiceNow platform. The ideal candidate will have a strong understanding of CMDB and core ITSM modules, ensuring smooth operations, scalability, and continuous improvement of the : 4+ : Pune Responsibilities : - Administer, configure, and support...

  • ServiceNow And Monitoring Specialist

    2 days ago

    Pune, India People Prime Worldwide Full time

    They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title:...

  • Configuration/ServiceNow Specialist

    2 weeks ago

    Pune, Maharashtra, India Peoplefy Infosolutions Pvt. Ltd. Full time ₹ 80,00,000 - ₹ 2,00,00,000 per year

    Description : We're looking for a skilled Configuration/ServiceNow Specialist to manage and enhance our ServiceNow platform. The ideal candidate will have a strong understanding of CMDB and core ITSM modules, ensuring smooth operations, scalability, and continuous improvement of the platform. Experience : 4 years Location : Pune Hybrid Key...

  • ServiceNow ITAM Specialist

    2 weeks ago

    Pune, India Verdantas Full time

    Join Verdantas – A Top #ENR 81 Firm,We’re seeking a candidate with deep expertise in ServiceNow Software Asset Management (SAM)—someone who excels in understanding the specialized SAM modules, workflows, and data models that enable strategic software asset governance. This role goes beyond general platform administration; it requires a nuanced...

  • ServiceNow ITAM Specialist

    2 weeks ago

    Pune, India Verdantas Full time

    Join Verdantas – A Top #ENR 81 Firm,We’re seeking a candidate with deep expertise in ServiceNow Software Asset Management (SAM)—someone who excels in understanding the specialized SAM modules, workflows, and data models that enable strategic software asset governance. This role goes beyond general platform administration; it requires a nuanced...