Associate-Technology Vendor Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Technology Vendor Management (TVM) team provides strategic management of technology vendor engagement to ensure high value services are being delivered to American Express. This person will support Vendor Analysis and proactively manage the vendor data in partnership with the US colleagues, providing strategic management of technology vendor engagements. Support any Global projects and process improvement/automation initiatives. This role is responsible for ensuring:

• Billing Validation of Technology vendor invoices as per approved contract/ SOW ensuring timely payout, including review & dispute resolution with Vendors/ Internal teams

• Ensure timely & accurate booking of accruals and other accounting entries in partnership with Technology Controllership

• Support procurement of Technology assets & services

• Drive/Support continuous process improvement & automation

• Issue management and contractual management

• Provide local support for audits, both by AXP Internal audit, and external government agencies, regarding vendor companies and AXP. Ensure Vendor's compliance to India Contract Labour (Regulation and Abolition) Act

• Take over any new additional responsibility assigned from time to time and handle any cross functional activities assigned within the team

• Relationship management with GCO, Tax, Controllership, GSM and Vendor partners

Minimum Qualifications

• Minimum of 5 years of relevant work experience in Invoice payments / Financial/Data analytics / Contract management, preferably in IT services

• Masters in Business Administration

Preferred Qualifications

• Chartered Accountant or Equivalent

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.