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Client Servicing Manager/Executive

2 months ago

Bengaluru, India BigCity Promotions Full time

Job Description:


Client Servicing Executive/Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills


Job Requirements and Responsibilities:


  • Work with management team to bring creative solutions to prospective clients and to build the business of current clients.
  • Contribute to client’s business growth by identifying new opportunities.
  • Key Account Management
  • Co-ordinating with various teams e.g.. Creative, Product Development, Delivery & Fulfilment, Operations etc.
  • Responsible for future business generation from existing clients.
  • Foster a productive and empowering working environment.
  • Deliver company business and revenue goals.
  • Will work on multiple projects at once and ensure strong integration across the organization.
  • Lead new business efforts and determine the optimal staffing assignments for new initiatives.
  • Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
  • Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
  • Experience in a Loyalty agency or SaaS based firms would be of primary preference.


Requirements:

  • 0-5 Years of experience in campaign management/ account management/ client service/ customer success.
  • Graduate/Post Graduate/ MBA in marketing is preferred
  • Good communication skills
  • Good interpersonal skills
  • Active problem-solving skills
  • Customer Focus
  • Ability to handle pressure

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