Client Services Manager

2 weeks ago


mumbai, India Savoir Communications Full time
What We Are Looking For:
The ideal candidate for the Partnerships Manager (a.k.a. the
Client Services Manager ) role possesses a unique blend of expertise in managing projects and the team effectively. This individual will be the driving force behind the seamless execution of projects, ensuring client satisfaction, fostering a positive workplace environment, and contributing to the overall expansion of our client portfolio (through assisting the
Business Development Manager).
ResponsibilitiesAct as the primary point of contact for clients, providing regular updates and managing expectationsDevelop comprehensive project plans outlining objectives, timelines, and resource requirements. This includes resource allocation, coordination with internal teams, etcSet up meetings and facilitate communication between clients and internal teamsLead and motivate cross-disciplinary teams, ensuring alignment with project objectivesDrive talent retention initiatives and workshops and activities for the team
Good to Have2+ years of combined experience in client servicingStrong verbal and written communication skillsExperience in leading a rapidly growing teamHave the ability to assist in lead prospecting through various channels, including representing the organisation at networking eventsBe a part of negotiating terms, contracts, and pricing structures to ensure mutually beneficial agreements alongside the Business Development Manager (on need basis)
Location - Mumbai, Worli

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