Customer Support Specialist
3 days ago
About Reframe Reframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support. We’re on a mission to help millions transform their relationship with alcohol and live more empowered, connected, and fulfilling lives. At Reframe, we believe recovery and transformation look different for everyone and so does great support. That’s where you come in. About the Role We’re looking for a Customer Support Specialist who doesn’t just answer tickets , you solve problems, bring empathy, and make someone’s day better with every interaction. This role is perfect for someone who loves their job , thrives on helping others, and feels energized by the small wins that create big impact. As a core member of our support team, you’ll be on the frontlines of the Reframe experience : answering user questions, troubleshooting app issues, and ensuring every Reframer feels heard and supported. You’ll also work cross-functionally with product, engineering, and coaching teams to continuously improve our platform and user experience. What You’ll Do Respond to customer inquiries via email, in-app chat, and other support channels with empathy, clarity, and efficiency Troubleshoot technical issues, bugs, and user concerns and communicate solutions clearly Track common issues and flag trends to help improve the platform experience Collaborate with product and tech teams to escalate user feedback and find better solutions Serve as the voice of the customer, advocating for their needs across internal teams Maintain internal knowledge bases and help docs Jump into team meetings and contribute ideas for how we can make Reframe even better You’re a Great Fit If You LOVE HELPING PEOPLE Thrive in a fast-paced, mission-driven environment Are an excellent communicator (written and verbal) with high emotional intelligence Are a natural problem-solver who loves untangling confusion and creating clarity Are tech-savvy and quick to learn new tools and systems Are organized, dependable, and responsive, your follow-up game is strong Take initiative and own your work, but love collaborating as part of a team Feel energized working at the intersection of wellness, tech, and behavior change Open to recent graduates or candidates with 1+ years of experience in a customer-facing role Bonus Points If You Have previous customer support or community experience in a tech or wellness company Have a personal interest in mental health, coaching, recovery, or behavior change Are excited about Reframe’s mission and want to help us grow Hold a Master’s degree from an accredited university in the United States Are based in India Why Join Reframe? Be part of a passionate, mission-driven team changing lives at scale Work in a high-impact role where your voice and ideas are valued Join a collaborative and supportive workplace where people truly love what they do Competitive salary + growth opportunities
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Customer Support Specialist
4 days ago
India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
5 days ago
india, IN TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
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Customer Support Specialist
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Bhopal, India AASHAYEIN JUDICIARY Full timeJob Description Company Description Established in 2018, AASHAYEIN JUDICIARY (ALEC) is a premier coaching and mentoring institute for legal studies, located in Bhopal. The institute specializes in offering courses for competitive exams focused on law, particularly the MP Civil Judge Examination. Recognized as a leading coaching center in Bhopal, ALEC...
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India TUTOADDA Full timeJob Description Role Description This is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting...
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Customer Support
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Customer Support
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Customer Support
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India PropertyLoop Full timeJob Title: Customer Support & Admin Specialist Location: Remote (India-based preferred) Hours: Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm Company: PropertyLoop.co.uk Salary: Competitive | Based on Experience About the Role We’re PropertyLoop.co.uk, one of London’s fastest-growing PropTech platforms, revolutionising the way...
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Associate Specialist
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India London Stock Exchange Group Full timeProud to share LSEG in the India is Great Place to Work certified Jun 25 - Jun 26 Learn more about life and purpose of our company directly from India colleagues video QA Data Service Quant A Quant Content Specialist empowers customers in the quantitative investment market to maximize the value they receive from our value-added content analytics and...
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Customer Support Specialist
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Pune, Maharashtra, India, Maharashtra Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist-l1
3 days ago
India Bloom Consulting Services Full time**Customer Support Specialist-L1 ( Job ID : 000000676 )**: NA Experience **1 yea - 4Year years** Offered Salary Notice Period **Not Disclosed** - Experience level -Min 1 Y-4Years - Experience in Application Support. - Demonstrated background in any of the Domains mentioned in the poster below. - Good knowledge on recent activities of Social Media (...
