Student Processing Officer

1 month ago

bangalore, India University of the People Full time

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role for the position of Student Processing Officer  with the University of the People.

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 1,26,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world UoPeople isn’t a traditional university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced, matrixed organization with remote teams all over the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you

The officer is responsible for the back-end processing tasks such as requests, issues, and queries from the internal team.

The Role

You will be responsible for :

  • Responsible to maintain applicant/student record via CRM database.
  • Perform all kind of tasks those are assigned by other departments on an agreed service level.
  • Respond to all kind of queries concerning applicant/student Status.
  • Ability to work to the deadline and maintain good performance standards
  • Co-ordinate with other departments effectively.
  • Any other task or responsibility may be assigned to you on time-to-time or ad hock basis.

Ideal Profile

  •  Tech-savvy  – comfortable working in an online environment
  • Self-discipline – ability to work remotely as part of an international team
  • Good analytical thought process
  • Problem solving
  • Grasping knowledge
  • Organized
  • Critical thinking
  • Time management skills
  • Detail-oriented
  • Excellent Communication skills verbal and written
  • Process Improvements in process
  • Data Oriented
  • Maintain cross training programs
  • Should have earned Bachelor’s degree (A fresher or an Experienced)
  • Proficiency in English tp effectively liaise with the stakeholders of the region
  • Experience working in an academic environment, especially with educational backend – is an added advantage.
  • Experience with CRM or other customer database software - is an added advantage
  • Note: Candidates who are from the background of BE and Masters will NOT be considered*

What's on Offer?

  • Role involving team management opportunities
  • Flexible working options
  • Hybrid

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