Student Success Executive

2 months ago


bangalore, India Emertxe Information Technologies Full time

Job profile: The role of the student success executive is to handle various day-to-day student support activities. This would involve coordination between students, mentors and placement teams and ensure the right set of information is shared with the students on a timely basis. This role would also involve interacting with external stakeholders like National Skill Development Corporation (NSDC) for student certification related activities.

Qualifications: Any degree

Responsibilities:

  • Handle various queries from students received via various channels (Email / In-person / WhatsApp) and ensure all of them are addressed promptly on-time
  • Closely coordinate with various internal teams which includes mentors and placement team to ensure all the coordination activities are done promptly (Example - Mock interviews)
  • Handle certification requests from students and provide them as per the process
  • Coordinate with National Skill Development Corporation (NSDC) and conduct external certification activities by taking complete coordination responsibility

Skills:

  • Excellent written and oral communication skills
  • Dynamic and go-getter mentality to get things done on time
  • Ability to strike conversation with students and motivate them by providing right information on time
  • Previous experience in handling students in Academia / Counseling / Recruitment industry would be a plus
  • Proficiency in usage of various office applications (Word, Excel, PowerPoint)


Experience: 1 + years of experience



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