Front Office Executive-Novotel Goa Panjim

4 weeks ago


panaji, India Accor Full time

Job Description

As a Front office Executive, you will Provide effective support to the team to enable them to provide effective and efficient services.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction

Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Handle additional responsibilities as and when delegated by the Management. Should be smiling and have a welcoming attitude while at reception, on phone or any other part of the hotel Responsible for daily administration, meeting and greeting visitors, dealing with guests’ queries and complaints, and booking rooms. Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
Qualifications

Graduate/ Hotel Management



  • Panaji, India THE CROWN GOA- PANJIM Full time

    Inspect guest rooms, public areas after being cleaned to ensure quality standards. - Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms - Assist housekeeping management in managing daily activities. - Document and resolve issues with discrepant rooms with the Front Desk. - Complete required...


  • Panaji, India Accor Full time

    Company Description Job Description Plan & initiate action plan to approach and secure new business for the organization To determine effective and productive sales programs Relationship building with all the current and prospective customers. Update & upgrade knowledge and awareness of the facilities provided by Novotel Goa Shrem Resort. Assist the...


  • Panaji, India Accor Full time

    Job Description As a Front office Executive, you will Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction Ensure quality and appropriateness of customer service provided. To maintain Front Office...


  • Panaji, India Hotel Neo Majestic Full time

    0-1 Years Experience as Front Office Associate Fresher's Can Apply. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Flexible shift - Morning shift - Night shift - Rotational shift Supplemental pay...


  • Panaji, India Accor Full time

    Company Description Job Description Constantly investigate and assess market conditions and competition to determine effective and productive sales programs. Establish and maintain relationships with all the current and prospective customers. Update & upgrade knowledge and awareness of special events, conventions, business meetings and other...

  • Executive Chef

    3 weeks ago


    Panaji, India Accor Full time

    Company Description Job Description WHAT YOU WILL BE DOING: Oversee the operations concerning food production in all restaurants, banquet functions and stewarding operations while introducing new methods . Identify Market needs to Hotel Guests & local market. Monitor and analyze the activities and trends of competition Hotels. Ensure innovative &...


  • Panaji, India Casino Carnival Full time

    We are looking for a well - groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. **DUTIES AND RESPONSIBILITIES** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Organizing transport services for guests at their request. - Providing guests...


  • Panaji, India Casino Carnival Full time

    We are looking for a well - groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. **DUTIES AND RESPONSIBILITIES** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Organizing transport services for guests at their request. - Providing guests...


  • Panaji, India Casino Carnival Full time

    We are looking for a well - groomed, friendly casino receptionist to be responsible for welcoming guests, managing online and telephonic booking. **DUTIES AND RESPONSIBILITIES** - Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Organizing transport services for guests at their request. - Providing guests...


  • panaji, India Accor Full time

    Job Description Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record...


  • Panaji, India Accor Full time

    Job Description Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of...

  • Office Executive

    4 weeks ago


    Panaji, India Gomes Automobiles Full time

    About Us: Gomes Automobiles is a leading automotive repair shop located in Patto, Panjim, Goa. We specialize in providing top-quality vehicles and exceptional customer service to our clients. As part of our commitment to excellence, we are seeking a dedicated Office Executive to join our team. **Job Description**: **Responsibilities**: Assist in general...

  • Stock Market Trader

    4 weeks ago


    Panaji, India SMVV Edutech Adviosry Pvt Ltd Full time

    **Execution of Trades**: Execute buy and sell orders for financial instruments in a timely and efficient manner. Utilize trading platforms and algorithms to execute trades with precision. **Salary**: ₹20,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day...


  • Panaji, India Blits Logistics & Air cargo services Full time

    **Location**: Panjim, Goa. **Experience**: 1-2 yrs **Job responsibilities**: 1. Maintain accurate records of stock levels and transactions. 2. Coordinate with the teams to track stock movements. 3. Enter inventory data into computerized systems (Word, Excel, potentially Tally or Zoho). 4. Generate reports on stock levels and inventory turnover. 5....

  • Accounts Assistant

    5 days ago


    Panaji, India Hotel Park Prime Goa Full time

    Day to day accounts operation Tally Knowledge must income and expenditure record **Job Types**: Full-time, Permanent, Fresher Pay: From ₹11,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental pay types: - Yearly bonus Ability to...

  • Customer Co-ordinator

    4 weeks ago


    Panaji, India Stonebridge Communications Full time

    **Position**: Customer Support Coordinator **Location**:Panjim - Goa **Timings**: Rotational Shift (UK) **Salary **:20k - 25k **Experience **:1-2 Years in Similar Role **Qualification**: Any Bachelor Degree **Requirements**: - Experience Min 1- 2 Years in similar role. - Good Communication Skills are must. **Job Types**: Full-time,...

  • Store Sales

    4 weeks ago


    Panaji, India Reckrute Full time

    Handle the retail store's daily functions like attending calls, handling customers as well as billing. Assisting in inventory will also be part of the role Must reside in and around Panjim **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Panjim, Goa: Reliably commute or planning to relocate before...


  • Panaji, India Accor Full time

    Company Description Job Description Responsible for maintaining a strong client relationship and ensure that all banquet specifications are communicated to and executed by all departments. Ensure to oversee Banquet events, manage the team and allocate responsibilities to the team. Coordinate and supervise the execution of all banquets to ensure clients'...

  • Us Recruiter

    2 weeks ago


    Panaji, India LanceSoft Inc Full time

    Job Title : Management Trainee (US Staffing) Location : Panjim, Goa (Work from office) Shift : 6:30 pm - 3:30 am (Night Shift) Interview : F2F interview only **Responsibilities**: - Cold calling, job posting. - Handling end to end recruitment Eligibility: - Any degree with excellent English communication. - General idea/knowledge of recruitment **Job...

  • Reservation Executive

    4 weeks ago


    Panaji, India Bambolim Beach Resort Full time

    Assisting guests who may be choosing from a variety of travel options. - Scrutiny the availability of accommodation or transportation on the guest’s desired travel dates. - Helping plan travel itineraries by suggesting local tourist attractions and places of interest. - Processing payments and sending confirmation details to guest. - Sorting out any issues...