(3 Days Left) Butler Manager

2 weeks ago

Udaipur, India AccorHotel Full time
Front Office Operation Has full awareness manages and supervises all tasks of his/her staff. Direct work assignments of supervisory and nonsupervisory personnel. Inform other operating departments of matters related to Butler operations notably to ensure VIP status and other such information to Housekeeping Engineering Laundry Sales Food & Beverage etc Schedule routine inspections by Assistant Managers of all butler/Front office areas including occupied and nonoccupied rooms. Inspect guest rooms and pantries on a regular basis to ensure guest preferences are met Appraise appearance discipline and efficiency of all staff under direct supervision. Ensure consumption of resident supplies is under control. Monitor and control relevant procedures including lost and found key control etc Ensure Butlers deliver the Raffles touch by providing proactive personalized service Ensure tactful upselling is optimized and hotel products and facilities are utilized to the utmost by all guests. Ensure butlers receive recognition for their efforts in the form of regular feedback Ensure longstaying/specialattention/occasioncelebrating/repeat guests are taken care of exclusively paying particular attention to their needs and requests Cocoordinating with the Engineering Department about their routine maintenance of the equipment. Overall controlling and supervision of the Department. Training and coordination with supporting Departments. Make reports and recommendations when required. Supervise the Front Office/Butler team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue. Maintain interdepartmental relationships to ensure seamless customer service. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out Approve upgrades and special amenities. Maintain appropriate standards of conduct dress hygiene uniforms appearance and posture of departmental employees Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information Work with the Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:

Plan for future staffing needs and recruit in line with company guidelines Analyses training needs of Butlers and develop training programmers Conduct probation and formal performance appraisals Coach counsel discipline staff and provide constructive feedback to staff Adhere to OH&S policies and procedures and ensure all direct reports do the same Log security incidents and accidents in accordance with hotel requirements Work with the Finance and Director of Rooms in the preparation and management of the departments budget and P&L. Team Management

Interview select and recruit Front Office employees

Identify and develop team members with potential

Conduct performance review with the team

Constantly monitor team members appearance attitude and degree of professionalism

Prepare detailed induction programs for new employees

Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business

Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service

Prepare payroll and gratuity reports

Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication

Other Responsibilities

Maintain complete knowledge of all food & beverage services outlets and hotel services/features

Be well versed in hotel fire & life safety/emergency procedures

Attend all briefings meetings and trainings as assigned by management

Report for duty on time wearing clean and complete uniform at all times

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the Management of the Hotel Main Complexity/Critical issues in the Job

Maintain highest standards and quality of service in the respective areas of butler Qualifications : Degree in Tourism & Hospitality Management Minimum 5 years experience in a similar capacity in a luxury hotel environment with 3 years at an Assistant manager Level. Excellent reading writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel Word & PowerPoint Remote Work : No Employment Type : Fulltime

  • Butler Operations Manager

    2 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job Title: Butler Operations ManagerJob Summary:We are seeking a highly skilled Butler Operations Manager to join our team at Accor Hotel. The successful candidate will be responsible for overseeing the day-to-day operations of the Butler team, ensuring exceptional service delivery and maintaining the highest standards of quality.Key Responsibilities:Team...

  • Butler Director

    1 week ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job Title: Butler DirectorJob Summary:The Butler Director is responsible for overseeing and directing the day-to-day operations of the Butler department. Key Responsibilities:Manages and supervises all tasks of staff.Directs work assignments of supervisory and nonsupervisory personnel.Monitors butlers to ensure residents receive prompt and courteous...

  • Butler Management Position

    4 days ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Butler ManagerJob Summary: We are seeking a highly skilled and experienced Butler Manager to join our team at Raffles Udaipur. As a Butler Manager, you will be responsible for overseeing the day-to-day operations of the Front Office and Butler team, ensuring that our guests receive exceptional personalized service. Responsibilities: Supervise and...

  • Butler Manager

    2 weeks ago

    Udaipur, India AccorHotel Full time

    Front Office OperationHas full awareness manages and supervises all tasks of his/her staff.Direct work assignments of supervisory and nonsupervisory personnel.Inform other operating departments of matters related to Butler operations notably to ensure VIP status and other such information to Housekeeping Engineering Laundry Sales Food & Beverage etcSchedule...

  • Butler Manager

    3 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job Title: Butler ManagerJoin AccorHotel as a Butler Manager and be part of a dynamic team that delivers exceptional guest experiences in a luxury hotel environment.Key Responsibilities:Supervise and coordinate the activities of the Butler team to ensure seamless guest services.Develop and implement strategies to improve guest satisfaction and...

  • Butler Operations Manager

    3 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Butler ManagerJoin our team as a Butler Manager at Raffles Udaipur, a luxurious private oasis nestled in a 21-acre island amidst lush greenery. As a Butler Manager, you will be responsible for overseeing the Front Office and Butler operations, ensuring seamless customer service and maximizing revenue.Key Responsibilities:Supervise and manage the...

  • Head Butler

    3 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Head ButlerJob Summary: We are seeking a highly skilled and experienced Head Butler to oversee the day-to-day operations of the Butler department at Fairmont Udaipur Palace. The successful candidate will be responsible for promoting the work culture and the company's core values, while ensuring exceptional service to our residents.Key...

  • Executive Butler

    2 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job Title: Executive ButlerAccorHotel is seeking a highly skilled and experienced Executive Butler to oversee the day-to-day operations of the Butler department. The successful candidate will be responsible for directing the work assignment of supervisory and non-supervisory personnel, monitoring butlers to ensure residents receive prompt and courteous...

  • Butler Services Manager

    3 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Assistant Manager - Butler ServicesAt Raffles Udaipur, we are seeking a highly skilled and experienced Assistant Manager - Butler Services to join our team. As a key member of our Butler Services team, you will be responsible for ensuring the smooth and efficient daily operation of our Butler Services department.Key Responsibilities:Supervise...

  • Butler Services Manager

    2 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job Purpose:The Butler Services Manager is responsible for the supervision of the smooth and efficient daily operation of the Butler Services, ensuring that all guests and visitors receive an optimum level of service and care at all times.Key Interactions:Internally:Catering SalesEngineeringFinanceF&BHousekeepingITKitchenPurchasingReservationsSales &...

  • Butler Department Manager

    3 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    The Butler Department Manager is responsible for overseeing the day-to-day operations of the Butler department and assisting in the forward planning of the department. This role promotes the work culture and the company's core values.KEY ROLES & RESPONSIBILITIESHas full awareness and manages and supervises all tasks of his/her staff.Directs the work...

  • Executive Butler Manager

    2 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    The Executive Butler Manager is responsible for overseeing the day-to-day operations of the Butler department and collaborating with the team to plan for future growth and development.Promoting a positive work culture and the company's core values is key to this role.Key Responsibilities:Ensure all staff members are aware of their tasks and are managing them...

  • Assistant Manager-Butlers

    3 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Assistant Manager-ButlersJob Summary:We are seeking a highly skilled and experienced Assistant Manager-Butlers to join our team at Raffles Udaipur. As a key member of our Butler Services department, you will be responsible for supervising the smooth and efficient daily operation of the Butler Services and ensuring that all guests and visitors...

  • Executive Butler Manager

    3 days ago

    Udaipur, Rajasthan, India Accor Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Assistant Manager – Butler Services to join our team at Raffles Udaipur. As a key member of our hotel's management team, you will be responsible for overseeing the smooth and efficient daily operation of the Butler Services department.Key ResponsibilitiesSupervise Butler...

  • Assistant Manager-Butlers

    2 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job PurposeThis position is responsible for the supervision of the smooth and efficient daily operation of the Butler Services and ensures that all guests and visitors receive an optimum level of service and care at all times.Key ResponsibilitiesSupervise Butler Supervisors and Butlers on dutyMaintain the quality and consistency of standard and train the...

  • Head Butler

    3 weeks ago

    Udaipur, Rajasthan, India Accor Full time

    Job Title: Head ButlerJob Summary:We are seeking a highly skilled and experienced Head Butler to oversee the day-to-day operations of the Butler department at Fairmont Udaipur Palace. The successful candidate will be responsible for directing the work assignment of supervisory and non-supervisory personnel, monitoring butlers to ensure residents receive...

  • Butler Operations Manager

    2 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job DescriptionJob Title: Butler Operations ManagerJob Summary: We are seeking a highly skilled and experienced Butler Operations Manager to join our team at AccorHotel. The successful candidate will be responsible for overseeing the day-to-day operations of the Butler department, ensuring exceptional service quality and guest satisfaction.Key...

  • Assistant Manager-Butlers

    3 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job PurposeThis position is responsible for the supervision of the smooth and efficient daily operation of the Butler Services, ensuring that all guests and visitors receive an optimum level of service and care at all times.Key InteractionsInternally:Catering SalesEngineeringFinanceF&BHousekeepingITKitchenPurchasingReservationsSales & MarketingSecurityTalent...

  • Assistant Manager-Butlers

    2 weeks ago

    udaipur, India AccorHotel Full time

    Job PurposeThis position is responsible for the supervision of the smooth and efficient daily operation of the Butler Services and ensures that all guests and visitors receive an optimum level of service and care at all times.Key InteractionsInternally Catering SalesEngineeringFinanceF&BHousekeepingITKitchenPurchasingReservationsSales &...

  • Butler Manager

    3 weeks ago

    Udaipur, Rajasthan, India AccorHotel Full time

    Job DescriptionThe Butler Manager is responsible for overseeing the Front Office and Butler team to ensure exceptional service standards are maintained. Key responsibilities include:Managing and supervising staff to ensure high-quality service delivery.Coordinating with other departments to ensure seamless service delivery.Monitoring and controlling...