
Sr. Hotel Booking Operations Executive
3 weeks ago
We are seeking a Senior Hotel Booking Executive to lead and manage hotel booking operations for corporate clients. The ideal candidate will have strong experience in hotel tie-up negotiations, cost control, and team coordination within the hospitality industry. You will play a key role in ensuring high-quality service, building strong vendor relationships, and optimizing hotel booking processes for efficiency and profitability.
Key Responsibilities
- Lead and manage hotel reservations for corporate clients, ensuring timely and accurate bookings based on preferences and business needs.
- Collaborate with hotels to negotiate competitive rates, exclusive deals, and additional perks for our clients.
- Maintain and regularly update a detailed database of preferred hotels (amenities, pricing, policies).
- Identify and establish relationships with new hotel partners to expand the accommodation network.
- Negotiate and manage contractual agreements with hotel vendors to secure favorable terms.
- Oversee the billing process, ensure accurate invoicing, timely payment reconciliation with hotels, and resolve any billing discrepancies.
- Analyze booking trends, occupancy rates, and pricing data to recommend cost-saving strategies.
- Ensure that the hotels meet our quality standards and maintain consistency in service levels across different locations.
- Lead and support the team to ensure efficient daily operations and service quality.
- Coordinate with internal teams (Sales, Operations) for smooth service delivery and escalations.
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving ability
- Strong negotiation skills
- Analytical mindset for pricing, market trends, and cost control
- Leadership skills to guide team members
- Highly organized to manage multiple bookings and priorities
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- 1-3 years of experience in hotel booking management, vendor tie-ups, and cost optimization within the hospitality industry
- Proven ability to handle corporate accounts and complex multiple booking operations.
- Proficient in Microsoft Excel and hotel booking systems
- Fluent in written and spoken English
Why Join Us?
- Work with a fast-growing travel and hospitality solutions company.
- Strategic role with high responsibility in corporate operations.
- Opportunity for career growth into leadership roles.
- Exposure to high-value corporate accounts and business processes.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Application Question(s):
- How do you maintain a database of hotel partners with details like pricing, amenities, and policies?
- Which database system have you used to maintain hotel/vendor information?
Education:
- Bachelor's (Preferred)
Experience:
- Hotel Booking: 1 year (Required)
- Negotiation: 1 year (Required)
Work Location: In person
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