Sr. Hotel Booking Operations Executive

18 hours ago

Gurugram, India BAI Infosolutions Private Limited Full time

We are seeking a Senior Hotel Booking Executive to lead and manage hotel booking operations for corporate clients. The ideal candidate will have strong experience in hotel tie-up negotiations, cost control, and team coordination within the hospitality industry. You will play a key role in ensuring high-quality service, building strong vendor relationships, and optimizing hotel booking processes for efficiency and profitability.

Key Responsibilities

  • Lead and manage hotel reservations for corporate clients, ensuring timely and accurate bookings based on preferences and business needs.
  • Collaborate with hotels to negotiate competitive rates, exclusive deals, and additional perks for our clients.
  • Maintain and regularly update a detailed database of preferred hotels (amenities, pricing, policies).
  • Identify and establish relationships with new hotel partners to expand the accommodation network.
  • Negotiate and manage contractual agreements with hotel vendors to secure favorable terms.
  • Oversee the billing process, ensure accurate invoicing, timely payment reconciliation with hotels, and resolve any billing discrepancies.
  • Analyze booking trends, occupancy rates, and pricing data to recommend cost-saving strategies.
  • Ensure that the hotels meet our quality standards and maintain consistency in service levels across different locations.
  • Lead and support the team to ensure efficient daily operations and service quality.
  • Coordinate with internal teams (Sales, Operations) for smooth service delivery and escalations.

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving ability
  • Strong negotiation skills
  • Analytical mindset for pricing, market trends, and cost control
  • Leadership skills to guide team members
  • Highly organized to manage multiple bookings and priorities

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field
  • 1-3 years of experience in hotel booking management, vendor tie-ups, and cost optimization within the hospitality industry
  • Proven ability to handle corporate accounts and complex multiple booking operations.
  • Proficient in Microsoft Excel and hotel booking systems
  • Fluent in written and spoken English

Why Join Us?

  • Work with a fast-growing travel and hospitality solutions company.
  • Strategic role with high responsibility in corporate operations.
  • Opportunity for career growth into leadership roles.
  • Exposure to high-value corporate accounts and business processes.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Application Question(s):

  • How do you maintain a database of hotel partners with details like pricing, amenities, and policies?
  • Which database system have you used to maintain hotel/vendor information?

Education:

  • Bachelor's (Preferred)

Experience:

  • Hotel Booking: 1 year (Required)
  • Negotiation: 1 year (Required)

Work Location: In person

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