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Cluster Area Manager
4 days ago
JOBDESCRIPTION
A Position Overview
Position Title
Cluster Area Manager
Department
CSC - Partnership Distribution
Level/Band
Manager
Grade
402
Role Summary
·Managesa team of 10-12 Area Managers
·Relationshipmanagement with CSC State Head, District Managers (DMs) and Insurance SPOC in assignedstates
·InfluenceCSC State Head & District Managers (DMs) for majority wallet share in thedistrict.
·EnsuresRM and AM productivity is as per Business plan
B OrganizationalRelationships
Reports To
Cluster Head/AVP
Supervises
Area Manager – CSC Relationship
C JobDimensions
Geographic Area Covered
4-5 States in the Partner VLE geography, depending on Partner/s Zonal definition defined basis geography
Internal Stakeholders
Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR
External
External Channel Partners-CSC
D Key ResultAreas
Organization Process
Key Contributions
Sales
·Drive wallet Share in the allotted states
·Build relationship with CSC State Head, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity
·Working jointly with the CSC State Head on Business plans
·Driving and motivating the CSC State Head & DMs and providing MIS and analysis
Relationship Management
·Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region
·Influence CSC State Head and DMs for majority wallet share in the district
·Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC
·Provide all possible support to CSC as a face of parent company
·Effectively execute all Marketing activities
·Assist partner through training scheduling and customer service
Ensure Compliance
Ensure compliance to internal sales process & other compliance standards Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamMIS
Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement. Adhering to the TALIC code of conduct.E SkillsRequired
Technical
·Proficient in writing Emails
·Good knowledge of MS Office/ MS Excel
·Insurance\BFSI Background
·Partnership Management
·Understanding of Prospecting and Sales
·Customer Service - Problem Solving skills
Behavioral
Essential
Desired
Interpersonal skills
*
Communication skills
*
Creative thinking skills
*
Supervising/Leadership skills
*
Teamwork Skills
*
Influencing skills
*
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