Cluster Area Manager
4 weeks ago
JOB DESCRIPTION
A Position Overview
Position Title
Cluster Area Manager
Department
CSC - Partnership Distribution
Level/Band
Manager
Grade
402
Role Summary
Manages a team of 10-12 Area Managers Relationship management with CSC State Head, District Managers (DMs) and Insurance SPOC in assigned states Influence CSC State Head & District Managers (DMs) for majority wallet share in the district. Ensures RM and AM productivity is as per Business planB Organizational Relationships
Reports To
Cluster Head/AVP
Supervises
Area Manager – CSC Relationship
C Job Dimensions
Geographic Area Covered
4-5 States in the Partner VLE geography, depending on Partner/s Zonal definition defined basis geography
Internal Stakeholders
Internal Training, Distribution Operations, Operations, Channel Marketing, F&A, HR
External
External Channel Partners-CSC
D Key Result Areas
Organization Process
Key Contributions
Sales
Drive wallet Share in the allotted states Build relationship with CSC State Head, DMs and Insurance SPOC of CSC to achieve pre-set business targets on NOP, ANP & Productivity Working jointly with the CSC State Head on Business plans Driving and motivating the CSC State Head & DMs and providing MIS and analysisRelationship Management
Relationship management with CSC Hierarchy, State Head, District Managers, and Insurance SPOC of CSC in the state/region Influence CSC State Head and DMs for majority wallet share in the district Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the CSC Provide all possible support to CSC as a face of parent company Effectively execute all Marketing activities Assist partner through training scheduling and customer serviceEnsure Compliance
Ensure compliance to internal sales process & other compliance standards Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamMIS
Providing timely reports to CSC State Head, DMs and Supervisor as per the requirement. Adhering to the TALIC code of conduct.E Skills Required
Technical
Proficient in writing Emails Good knowledge of MS Office/ MS Excel InsuranceBFSI Background Partnership Management Understanding of Prospecting and Sales Customer Service - Problem Solving skillsBehavioral
Essential
Desired
Interpersonal skills
*
Communication skills
*
Creative thinking skills
*
Supervising/Leadership skills
*
Teamwork Skills
*
Influencing skills
*
Relationship Building skills
*
Decision making skills
*
Languages known
Official language of the state, Hindi & English
F Incumbent Characteristics
Essential
Desired
Qualification
Graduate/Masters
MBA
Experience
4-6 years in Sales from Insurance/BFSI Industry
Age
Within limits of the organization
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